Medical Tele-Interviewer

🔥 8 minutes ago

🇨🇦 Canada – Remote

💵 $39.2k - $65.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Conduct in-depth interviews covering lifestyle and medical questions to facilitate the underwriting process for individual insurance applicants • Elicit personal and medical information through tactful probing • Provide high-quality customer service to insurance clients • Manage workload efficiently using organization and time-management skills • Maintain confidentiality of sensitive and private information • Address customers’ concerns professionally and knowledgeably • Collaborate within a team

🎯 Requirements

• Medical knowledge, terminology, or experience is required • Experience working with a high degree of accuracy in a fast-paced environment while under time constraints • Excellent spelling and grammar • Excellent verbal and written communication skills • Experience providing outstanding customer service • Highly motivated and able to work independently or with minimal supervision • Bilingualism (English and French) is a strong asset • If the successful candidate is in Québec, proficiency in both English and French will be required to support clients from various provinces outside of Quebec

🏖️ Benefits

• Structured training and industry-recognized learning • Flexible work environment • Health insurance • Dental insurance • Mental health benefits • Vision coverage • Short- and long-term disability coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans • Pension plan • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays • Vacation days • Personal days • Sick days • Statutory leaves of absence • Incentive compensation tied to business and individual performance