Product Owner

🕒 6 days ago

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Manulife

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Own and prioritize the squad backlog and translate business needs into user stories with acceptance criteria • Ensure user stories are scoped and ready for development team intake • Partner with stakeholders, UX/Design, Operations, and engineering teams to refine requirements and deliver customer-centric solutions • Support Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives • Provide ongoing clarification to delivery teams • Define test scenarios and acceptance criteria and collaborate with QA on quality delivery • Participate in User Acceptance Testing (UAT) • Act as liaison between business stakeholders and delivery teams • Manage priorities, risks, dependencies, and issue resolution • Lead or support business process transformation, platform implementations, plan conversions, and data migration initiatives • Analyze business processes, data flows, operational impacts, and cross-functional dependencies • Coordinate testing, validation, deployment readiness, and post-implementation support • Communicate progress, risks, decisions, and delivery milestones • Drive continuous improvement using feedback, metrics, lessons learned, and iterative delivery practices

🎯 Requirements

• Minimum 5 years of experience in product, business analysis, operations, project delivery, or related business functions • 2+ years supporting Agile/SAFe teams as a Product Owner, Business Analyst, or similar role • Experience owning and prioritizing backlogs • Experience developing user stories • Experience supporting end-to-end delivery • Strong stakeholder management, communication, facilitation, and problem-solving skills • Ability to manage complex business and technology dependencies across multiple teams • Experience supporting requirements gathering, UAT, release readiness, implementation, and post-production support • Experience supporting business transformation, platform modernization, conversion, migration, or implementation initiatives preferred • Knowledge of business process analysis, operational impacts, data mapping, data validation, reconciliation, and implementation readiness activities is a plus

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension/401(k) savings plans • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Up to 11 paid holidays annually • 3 personal days annually • 150 hours of vacation annually • 40 hours of sick time annually, or more where required by law • Statutory leaves of absence • Flexible environment • Learning and career growth opportunities • Reasonable accommodation during the application process

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