Product Manager

🕒 6 days ago

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Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Drive a cross-functional team through a discovery-to-delivery model • Run product discovery and surface customer opportunities • Decide whether initiatives are validation tests or committed builds • Write initiative briefs, outcome hypotheses, problem statements, assumption maps, and validation thresholds • Write user stories, requirements, and acceptance criteria • Drive recurring prep and build cycles and lead milestone reviews • Prioritize the backlog using scoring models and bet types • Partner with embedded design and engineering teams to assess feasibility • Bring data-driven recommendations to leadership through a decision framework • Own the team’s OKRs and accountability for cycle verdicts and longer-term product outcomes • Develop product craft alongside Agile, Lean, and DevOps practices

🎯 Requirements

• Bachelor’s degree in a related field or equivalent through a combination of education and related work experience • Demonstrated decision-making, analytical, and problem-solving skills • Comfort leveraging AI tools throughout the product development lifecycle • Curiosity for emerging technologies and ability to apply them to improve outcomes • Effective oral, written, and interpersonal communication skills • Strong facilitation and presentation skills • Introduction to formal product management methodologies • Minimum 3 years of related work experience • Proficiency with Microsoft Office software and product planning tools • Introduction to structured technology delivery/software development lifecycles • Preferred: Experience building or contributing to AI-powered product experiences • Preferred: PMP certification, equivalent certification, or completed work toward certification

🏖️ Benefits

• Competitive pay • Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Continuous learning • Support for life both in and outside of work

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