Benefits Calculation Analyst

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Calculate and code offsets and adjusted Short Term Disability (STD) and Long Term Disability (LTD) benefits in Navigator • Inform plan members of overpayment amounts with clear verbal and written explanations • Follow up with plan members to obtain reimbursement of overpayments • Negotiate acceptable repayment plans when necessary • Proceed with claim recoveries in Navigator • Apply group disability contract provisions and assess the impact of various income sources on disability benefits

🎯 Requirements

• Good understanding of group disability contract language and the impact of various income sources on disability benefits • Strong customer service focus and ability to deliver difficult messages empathetically • Experience in disability benefit calculations • Strong mathematical skills • Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word • Ability to read and interpret group insurance contracts and apply their provisions • Exceptional oral and written communication skills • Capacity for constant learning from success and failure • Openness to change and continuous improvement • Bilingualism in English and French is an asset; if based in Quebec, proficiency in both languages is required • Experience with Navigator is an asset

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health, dental, mental health, and vision coverage • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Flexible environment supporting well-being and inclusion • Learning and career growth support