Life Claims Assessor

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $43.9k - $73.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Review plan member or dependent coverage and eligibility • Confirm contract provisions in effect for each claim • Verify enrolment and beneficiary information • Review proof of death documents • Review supporting medical, police, and investigative reports • Calculate eligible benefits • Prepare claims system records required to record and pay claims • Communicate decisions to claimants, beneficiaries, and group clients • Assist plan sponsors with beneficiary appointment and claim submission queries • Support beneficiaries and family members in acquiring necessary documentation • Report to the Associate Manager, Life Claims • Assess Group Life, AD&D, Survivor Income claims, and Compassionate Assistance Program Loans

🎯 Requirements

• Experience in the insurance industry, preferably in Group Benefits and Life/Disability claims • Knowledge of medical terminology and contract interpretation • Strong communication, judgment, analytical, organizational, and decision-making skills • Ability to demonstrate empathy and provide exceptional client service • Proficiency with Microsoft Office (Outlook, Teams, Word, Excel) • Proven ability to prioritize workload, meet deadlines, and work independently or collaboratively • Adaptable, risk-aware, and able to perform effectively in a fast-paced environment • Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec

🏖️ Benefits

• Flexible environment supporting well-being and inclusion • Health, dental, mental health, and vision benefits • Short- and long-term disability coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Incentive programs and incentive compensation tied to business and individual performance