Medical Tele-Interviewer

🔥 19 hours ago

🇨🇦 Canada – Remote

💵 $39.2k - $65.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Conduct in-depth interviews covering lifestyle and medical questions to facilitate the underwriting process for individual insurance applications • Probe tactfully when eliciting personal and medical information • Provide high-quality customer service to insurance clients • Demonstrate attention to detail and active listening • Manage workload efficiently using organization and time-management skills • Protect confidential and private information • Address customer concerns professionally and knowledgeably • Collaborate within a team

🎯 Requirements

• Medical knowledge, terminology, or experience is required • Experience working with a high degree of accuracy in a fast-paced environment while under time constraints • Excellent spelling and grammar • Excellent verbal and written communication skills • Experience providing outstanding customer service • Highly motivated and able to work independently or with minimal supervision • Bilingualism (English and French) is a strong asset • If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec

🏖️ Benefits

• Structured training • Industry-recognized learning • Flexible work environment • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans • Pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays • Vacation days • Personal days • Sick days • Statutory leaves of absence • Incentive compensation tied to business and individual performance

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