Account Manager

Job not on LinkedIn

September 21

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Mapei

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Enthusiasm, team spirit and always looking to the future. These are the foundations underpinning the success of a great company.

10,000+ employees

📋 Description

• Utilize established strategies to maintain and/or expand sales within an assigned territory. • Partner with senior team members to prepare a plan for each account, identifying short- and long-term needs. • Document account activity and maintain accurate records of customer interactions and feedback. • Provide reports on budget and sales activity for a given period of time. • Contact customers regularly to maintain account relationships, advise them of new product and service offerings, and obtain feedback on products. • Serve as a point of escalation for issues encountered during the renovation process, expediting resolution of customer problems and complaints. • Share ideas and customer needs throughout all phases of the product life cycle, including planning, design, integration, installation, and management. • Contribute to quarterly and annual business forecasting by providing account trends and sharing future client needs. • Design and implement a record-keeping system to manage all necessary data related to account management activities.

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent work experience. • Minimum 3+ years of relevant work experience in account management, business development, or sales within the construction or renovation industry, demonstrating a track record of success in revenue generation and client relationship management. • Strong analytical skills with the ability to forecast future revenue and understand financial implications of account management decisions. • Excellent interpersonal and communication skills, with a customer-centric mindset and a proven ability to build and nurture client relationships. • Experience in coordinating preconstruction activities, including bid walks, estimating, and proposal development, with a keen attention to detail and ability to manage multiple projects simultaneously. • Collaborative mindset with the ability to work effectively with cross-functional teams, including estimators, project managers, and production staff, to achieve common goals and deliver exceptional customer service. • Strong problem-solving skills with the ability to intervene and address client issues promptly and effectively, ensuring positive outcomes and client satisfaction. • Ability to thrive in a fast-paced and dynamic environment, adapting to changing client needs and business priorities while maintaining a focus on delivering results and driving.

🏖️ Benefits

• WFH Flexible