Client Success Manager

🕒 July 19

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $80k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤝 Client Partner

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Marathon Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Private Equity Round - Marathon Health on 2019-10

Consulting • Logistics • Insurance

Marathon Health is a healthcare services company that provides personalized, employer-focused advanced primary care and occupational health solutions. They operate onsite and nearsite health centers, network health centers, and virtual primary care and behavioral health services, and offer population health management, medication management, and lifestyle coaching to improve outcomes and lower employer healthcare costs. Marathon Health partners with employers, unions, and health plans to tailor care models that increase engagement, reduce ER and inpatient utilization, and deliver measurable ROI.

📋 Description

• Develop and maintain a strong and lasting client and broker/consultant partnership with assigned small to medium size clients • Participate in new health center implementations planning and launch alongside the Sales team, local operations leadership and Implementation Team • Manage contractual requirements including renewal terms and successfully renew clients at targeted escalation • Identify and target revenue growth opportunities with existing clients including new member populations, health centers, products, and services • Collaborate closely with Client Success Directors (CSDs) for day-to-day leadership, mentorship, and escalation support • Maintain broker relationship and engage in positive relationship to advocate on behalf of mutual client

🎯 Requirements

• Bachelor’s degree in Business or Healthcare Administration • 2–5 years in healthcare, health insurance, brokerage/consulting, or direct HR/benefits • Experienced in developing and delivering presentations • Proficiency in use of Microsoft Office, Tableau and CRM products (Salesforce experience preferred) • Willingness to travel up to 50%

🏖️ Benefits

• FREE Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care • Choice of 2 medical plans, 2 dental plans, and vision coverage • Unlimited free mental health benefits and EAP resources • Rewards for challenges and healthy lifestyle activities • Family-building and hormonal health benefits and paid parental leave • Generous PTO or FTO, Paid Holidays + A Day for What Matters • Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting • Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable