Senior Data Delivery Specialist

Job not on LinkedIn

🔥 21 hours ago

🇨🇦 Canada – Remote

💵 $43k - $52k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Marble

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚖️ Legal

🛡️ Insurance

Healthcare • Legal • Insurance

Marble is a company that provides a comprehensive API solution for accessing and managing health data. Their platform simplifies the process of connecting to health data by providing tools for identity verification, user consent, data retrieval, and FHIR-compliant storage. Marble's API ensures security with HIPAA compliance and AES 256-bit encryption. Designed to be versatile, Marble's solution can serve multiple industries such as health, legal, and insurance. Their focus is on providing developers the tools to integrate health data efficiently and securely, unlocking insights for various use cases.

📋 Description

• Own complex requests and escalations, including unresponsive providers, unreconciled invoices, and stalled requests • Independently handle escalations and provide recommendations when escalating • Keep documentation, digital requests, privacy, and data export queues within standards • Work aging requests before they become client problems • Verify authorizations before data moves and maintain documentation standards • Meet HIPAA and state health record law requirements on auditable work • Deliver client projects by working with firms by phone and email • Run project inboxes, export and organize data, and review information qualifying for a case • Set up and configure new customer accounts with network partners • Build configurations tailored to clients’ qualifying codes • Diagnose platform issues and report detailed bugs to Product and Development • Advocate for client-relevant platform enhancements • Mentor junior teammates on escalation handling and compliance accuracy within the year • Work directly with law firm clients, healthcare providers, and digital network partners • Report to the Group Manager on the Fulfillment team and collaborate with a small operations group

🎯 Requirements

• Independently resolved escalated matters with external parties, providers, vendors, payers, or partners, including matters involving money • Root-cause problem-solving and judgment about when to escalate issues • Comfortable using Excel for filtering, reconciling, and reviewing data • Clear written and verbal communication with clients and external partners • Experience in fast-paced, high-volume, deadline-driven environments while maintaining accuracy • Experience in healthcare, health information management, insurance claims, or the legal industry • Familiarity with medical terminology, health record documentation, or data privacy frameworks • Process improvement or automation project experience • Experience with digital health networks or health information exchanges • Successful candidates must undergo a background check • Must complete the Plum Discovery Survey after submitting an application

🏖️ Benefits

• Annual bonus of up to $10,000 tied to performance • Fully remote work within Canada • Toronto-area candidates have the option of working from the downtown Toronto office on a hybrid basis • Highly competitive compensation and benefits • Growth and personal development potential • Excellent visibility and opportunity to work closely with company founders and executive leadership • Collaborative team culture • Plum Discovery Survey and personalized Plum Profile