Operations & Systems Assistant – Breezeway, HubSpot

Job not on LinkedIn

🔥 2 minutes ago

🌏 Anywhere in the World

⏱ Part Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MasAlto Capital

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

MasAlto Capital is a family office that partners with tech and sustainable hospitality projects, driven by values like humility, creativity, and sustainability. Led by serial entrepreneur Vladimir Suarez, the company invests in forward-thinking startups and scale-ups, aiming to transform the world positively. With offices in Singapore and Panama, MasAlto Capital leverages its extensive experience and network to support entrepreneurs globally. The firm focuses on elevating promising ventures that align with its mission to make positive changes in the world, with over 20 teams supported around the globe.

📋 Description

• Review, organize, configure, and optimize the existing Breezeway setup • Create and improve housekeeping, inspection, and maintenance task templates • Develop standardized operational checklists for different property types • Organize property-specific instructions, notes, and operational information • Configure recurring tasks and operational schedules • Review task assignments, priorities, workflows, task creation, monitoring, and completion • Set up task automation and operational triggers where supported • Standardize task names, categories, and descriptions • Identify missing checklists, duplicated tasks, and inefficient workflows • Improve quality control and inspection procedures • Test configurations before implementation • Document procedures so the internal Operations team can maintain the system independently • Create, edit, organize, and maintain HubSpot Knowledge Base articles • Structure content into logical categories and sections • Convert existing documentation into standardized SOPs • Review articles for outdated or duplicated information and improve titles, readability, organization, and consistency • Maintain documentation for operational processes, guest services, housekeeping, maintenance, and other departments • Coordinate with department managers to obtain missing or updated procedures • Organize operational data and documentation • Track assigned tasks, deadlines, deliverables, completed work, and outstanding improvements • Provide weekly progress updates • Identify problems and recommend practical improvements • Perform quality checks before marking work complete • Coordinate with Operations and Management teams • Support additional software configuration and administrative projects when needed

🎯 Requirements

• Proven hands-on experience with Breezeway, preferably in vacation rentals or property management • Experience with HubSpot or another knowledge management or documentation platform • Understanding of housekeeping, maintenance, inspections, and property operations • Experience creating operational checklists, workflows, and standard operating procedures (SOPs) • Excellent attention to detail and organizational skills • Strong problem-solving abilities • Excellent written English • Ability to work independently and follow detailed instructions • Comfortable with remote collaboration and task management tools • Previous experience with a vacation rental management company preferred • Familiarity with Guesty, Hostaway, or similar property management systems preferred • Experience configuring task automation and recurring operational workflows preferred • Experience organizing operational systems for companies managing 50 or more properties preferred • Familiarity with HubSpot CRM, Basecamp, and Google Workspace preferred • Experience supporting distributed housekeeping and maintenance teams preferred

🏖️ Benefits

• Part-time freelancer arrangement • Remote, worldwide work arrangement • Up to 20 hours per week • Flexible working hours • Availability for scheduled team meetings