Account Manager – LATAM

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Massive Rocket | Data & CRM Consultancy

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B2B • Enterprise • Marketing

Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.

51 - 200 employees

🤝 B2B

🏢 Enterprise

📋 Description

• Pitching and Proposals: collaborate with the delivery team to create tailored pitch presentations, commercial proposals, and pricing. • Negotiation and Contracting: support Client Partner with contract discussions, facilitating successful closure with client procurement teams. • Client Onboarding: manage the handoff to delivery, ensuring new clients experience a seamless transition. • Initial Client Relationships: build a strong foundation with clients, establishing Massive Rocket as a trusted partner from the outset. • Collaboration with Delivery Team: support the delivery team to align projects with client needs and ensure proper resourcing for profitability. • Identifying Growth Opportunities: constantly and proactively monitor your assigned accounts to identify potential areas for additional business. • Strategic Roadmaps: assist in crafting roadmaps for future projects with guidance from the Client Partner, preparing the client for growth. • Relationship Standards: set and maintain the standard of excellence in client experience to build lasting partnerships from the start.

🎯 Requirements

• 5+ years in a sales-focused, client-facing role, ideally in tech or digital marketing sectors. • Background in Sales, Marketing, or Business Development with an ability to quickly grasp technical concepts and customer engagement strategies. • Familiarity with any two of the following areas is beneficial • ◦ CRM and Customer Engagement Strategy • ◦ MarTech – CDP, CEP, Marketing Cloud • ◦ Customer Data Management • ◦ Data Analytics and Reporting

🏖️ Benefits

• 🚀 Fast-moving environment – you will never stop learning and growing • ❤️ Supportive and positive work culture with an emphasis on our values • 🌍 International presence – work with team members in Europe, the US, and around the globe • 🪐 100% remote forever • 🧗🏼‍♂️ Career progression paths and opportunities for promotion/advancement • 🍕 Organized team events and outings