Manager, Digital Integrations

🕒 3 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Logo of Mastercam

Mastercam

201 - 500 employees

Founded 1983

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Mastercam is a leading provider of CAD/CAM software solutions designed to address the manufacturing challenges faced by a variety of industries. Known for its innovative tools and intuitive interface, Mastercam caters to industrial and educational users, helping streamline production processes and enhance machining precision. With its diverse range of products and comprehensive support, Mastercam serves multiple sectors, including aerospace, automotive, and energy, making it a crucial ally in modern manufacturing.

📋 Description

• Lead day-to-day oversight, development, coordination, and staffing of technical teams in an Agile environment • Serve as a people leader, coach, and strategic partner • Guide delivery of reliable, scalable, business-focused integration solutions supporting systems used to market, sell, and license Mastercam • Lead, coach, mentor, and develop a high-performing team integrating internal systems • Set performance expectations, goals, and development plans through one-on-ones, performance reviews, and career discussions • Foster accountability, collaboration, innovation, and continuous improvement • Oversee day-to-day support and administration of business-critical systems and integrations • Ensure incidents, service requests, and production issues are triaged, prioritized, and resolved according to service expectations • Improve support processes, system reliability, monitoring, and documentation • Partner with business stakeholders and Product Owners to prioritize work, manage backlogs, and align resources with company priorities • Scope, estimate, and execute projects and enhancement requests while monitoring delivery metrics, team capacity, project health, and risk • Support cross-functional initiatives and enterprise programs • Contribute to the Digital Systems technology roadmap and strategic planning • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience • 5+ years of experience designing, developing, and supporting enterprise integrations and APIs using MuleSoft, Salesforce, ERP, and related business applications • 3+ years of experience leading, mentoring, or managing technical teams • Strong understanding of system architecture, data modeling, scalable integration patterns, software development lifecycles, Agile methodologies, release management, and support operations • Experience balancing project delivery priorities with production support responsibilities • Excellent communication, leadership, stakeholder management, time management, problem-solving, and analytical skills • Proven ability to align technology initiatives with business objectives and support others in a team environment • Strong organization, attention to detail, and ability to manage multiple priorities • Preferred: experience creating and maintaining OpenAPI specifications and interactive API documentation using Swagger and Scalar • MuleSoft and/or Salesforce certification(s) preferred

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