Senior Technical Writer

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September 21

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MaxVal Group, Inc.

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SaaS • Artificial Intelligence • B2B

MaxVal Group, Inc. is an AI-enabled intellectual property management company that provides cloud-based software and outsourced services to help corporations and law firms manage the entire IP lifecycle. Their offerings include the Symphony platforms for corporations and law firms, Max-IDS for reference management, and services such as IP renewals, docketing, paralegal support, patent search & analytics, patent drawings, and foreign filing assistance. MaxVal focuses on security, cost reduction, operational efficiency, and delivering analytics-driven insights to optimize and protect IP portfolios.

501 - 1000 employees

Founded 2004

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

📋 Description

• Develop and maintain high-quality technical documentation: user manuals, installation/configuration docs, SOPs, release notes, FAQs, and knowledge-base articles. • Update legacy documents to meet Technical Writing standards. • Collaborate closely with developers, product managers, QA, support teams, and SMEs to gather accurate, current technical content. • Participate in Agile/Scrum ceremonies (e.g., sprint planning, backlog grooming, demos) to align documentation with development cycles. • Organize information using structured or topic-based authoring, adhering to style and compliance standards. • Conduct peer reviews and SME reviews, ensuring consistency, accuracy, and quality across documentation sets. • Manage documentation repositories via CMS, version control systems (e.g., Git, SVN, Confluence), and enforce robust versioning standards. • Provide editorial and mentoring support to junior writers and content contributors.

🎯 Requirements

• 6–8 years in technical writing within software/technology domains. • Proficiency with one of the authoring tools such as MadCap Flare, Adobe FrameMaker, Help Authoring Tools (HATs) like RoboHelp, HelpSmith. • Exposure to Salesforce domain is an added advantage. • Experience with Agile/Scrum methodologies and synchronization of documentation with sprint plans. • Experience in structured (DITA/XML) or topic-based authoring approaches. • Proficient in version control systems (Git, SVN) and collaborative platforms like Confluence, SharePoint, Jira. • Strong interpersonal skills to interview and interact effectively with SMEs and cross-functional teams. • Ability to prioritize and manage multiple documentation projects in fast-paced, evolving environments. • Experience in video creation is an added advantage. • Excellent written/verbal communication skills, with a meticulous eye for clarity, grammar, structure, and style.

🏖️ Benefits

• Health insurance • Professional development • Flexible work arrangements