Patient Account Representative

🕒 September 19

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Med-Metrix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

☁️ SaaS

💰 Private equity on 2025-09

Healthcare • SaaS

Med-Metrix is a company for which only a minimal web presence was provided (the page only displayed "Loading application... Your web browser must have JavaScript enabled... "). No product, market, or mission details were included in the supplied text. Based on the company name alone, it plausibly focuses on medical or clinical metrics, analytics, or healthcare software, but that is speculative and not confirmed by the provided information. Further public details would be required to be more specific.

📋 Description

• Follow up with payers to ensure timely resolution of outstanding claims via phone, email, fax, or websites • Review and update patient and financial information accurately • Verify information regarding the individual or insurance company responsible for payment • Monitor billings for accuracy and correct known errors • Monitor Medicaid/healthy options coupons to ensure services are billed within expected timeframes • Bill hospital services to the primary insurer or patient correctly and on time • Follow up with insurance companies on assigned accounts • Explain hospital payment regulations and maintain knowledge of insurance regulations and hospital contracts • Identify and report underpayments and denial trends • Analyze, identify, and resolve issues causing payer payment delays; initiate appeals when necessary • Manipulate Excel spreadsheets and communicate results • Meet daily productivity and quality standards • Perform special projects and other duties as assigned by management • Maintain confidentiality and comply with HIPAA and information security policies • Limit access to protected health information to the minimum necessary • Perform assigned physical, office-equipment, collaboration, and customer-service duties

🎯 Requirements

• High School Diploma or equivalent required • Medical Billing and Coding certification preferred, but not required • Experience in Hospital/Facility and/or physician billing required • 2-3 years’ experience in insurance collections, including submitting and following up on claims • Basic knowledge of healthcare claims processing including: ICD-9/10, CPT and HCPC codes, as well as UB-04 • Ability to use various workflow system and client host system such as STAR, SMS, EAGLE and EPIC, as well as other tools available to them to collect payments and resolve accounts • Working knowledge of the insurance follow-up process with understanding of the fundamental concepts in healthcare reimbursement methodologies • Understanding of government, Medicare and Medicaid claims • Proficiency with Microsoft Office Suite including Excel and Word • Basic math and typing skills • Strong interpersonal skills, ability to communicate well at all levels of the organization • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses • High level of integrity and dependability with a strong sense of urgency and results oriented • Excellent written and verbal communication skills required • Gracious and welcoming personality for customer service interaction • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes