Case Management Coordinator

🔥 14 hours ago

🇨🇦 Canada – Remote

💵 $40.3k - $45.3k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Medavie

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance • Community Health

Medavie is a national health solutions partner dedicated to improving the wellbeing of all Canadians. It integrates benefits management, healthcare delivery, and advanced health solutions, aiming to transform healthcare in Canada with innovative approaches. Medavie also focuses on community health through its foundation, promoting initiatives for accessible and equitable healthcare services.

📋 Description

• Set up new claim applications accurately according to processes, client standards, and service expectations • Perform administrative duties and accurately input claim details • Complete documented processes for new claims, claim closures, and CPP/QPP applications • Respond to Life and Disability claim inquiries via incoming calls, emails, and faxes • Set up systems and input data in claims management and payment systems • Manage financial responsibilities related to income replacement benefits, including calculations, offsets, and payments • Prepare and proofread follow-up letters requesting information from internal and external stakeholders • Follow up with medical clinics for required medical and claim information • Gather information to assess disability benefit applications and maintain disability files

🎯 Requirements

• Post-secondary education in a related field or equivalent work experience • Minimum six months experience in an administrative role, preferably in a health care or health service setting • Customer service experience preferred • Knowledge of medical terminology and/or experience as a medical secretary considered an asset • High attention to detail • Comfortable being on the phone • Strong customer service focus • Ability to complete financial calculations using tools provided • Excellent computer skills with superior knowledge of Microsoft Office suite of products • Bilingualism (English and French) is mandatory • Ability to work a 7.5 hour shift, Monday through Friday, between 8:00am and 6:00pm

🏖️ Benefits

• Comprehensive benefits • Opportunities for personal and professional growth • Flexible work options • Meaningful experiences • Supportive leadership • Competitive pay • Accommodation or adjustments during recruitment • Performance-based incentive programs for eligible employees