Medlogix
Healthcare Insurance • B2B • Workers Compensation
Medlogix is a company that specializes in providing comprehensive medical services, including workers' compensation, auto medical services, and group health services. They offer online referral systems and eBilling solutions to streamline the management of medical claims. With a focus on technology, Medlogix employs innovative platforms like MyMedlogix™ and MedlogixU™ to enhance their services and ensure exceptional client experiences.
201 - 500 employees
⚕️ Healthcare Insurance
🤝 B2B
💰 Private Equity Round on 2017-06
Application Support Analyst – MST/PST Time Zone
Job not on LinkedIn
October 14
Medlogix
Healthcare Insurance • B2B • Workers Compensation
Medlogix is a company that specializes in providing comprehensive medical services, including workers' compensation, auto medical services, and group health services. They offer online referral systems and eBilling solutions to streamline the management of medical claims. With a focus on technology, Medlogix employs innovative platforms like MyMedlogix™ and MedlogixU™ to enhance their services and ensure exceptional client experiences.
201 - 500 employees
⚕️ Healthcare Insurance
🤝 B2B
💰 Private Equity Round on 2017-06
📋 Description
• Ensure that the proprietary MS-SQL based enterprise business solution developed by Medlogix is supported to the highest possible standard with maximum levels of attainable productivity and efficiency • Monitor o Logs for alerts, errors and aging workflows that require analysis and resolution o Automated processes including data imports and exports o User incident reports for prioritization and resolution • Troubleshoot o Issues from logs and user incident reports o Define, develop, and provide application problem analysis and resolution services for complex application problems in conjunction with the users o Provide suggestions for system and business improvements • Configure o Collaborate with PMO and business leads to manage application configuration based on the evolving needs of clients o Manage new client configurations via interfaces and scripting as required o Manage existing interfaces and design new application support interfaces o Import new data sets based on subscriptions with external partners/vendors • Document o Workflows and produce process flow diagrams to aid future troubleshooting and development o Support procedures and knowledgebase to aid future troubleshooting and development
🎯 Requirements
• Bachelor's or Associate’s degree in Health Informatics, Information Technology, Computer Science, or related field OR equivalent work experience or certifications • 2+ Years Application Support experience • Experience analyzing data with SQL • Experience working with C#, or similar OOP language, JavaScript preferred but not required • Experience with ticketing systems such as Jira or Service Now preferred
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