District Service Manager, Cardiac Rhythm Management, Iowa, Nebraska

🔥 9 hours ago

🌾 Iowa, Nebraska – Remote

🌾 Iowa – Remote 🌾 Nebraska – Remote

💵 $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Lead, develop, and motivate Cardiac Rhythm Management service employees • Deliver education and technical expertise in hospitals, clinics, and other care settings to physicians and allied health professionals • Lead execution of CRM service strategy, programs, and key initiatives • Optimize resources and deliver customer value and exceptional service • Partner with sales teams to achieve implant, revenue, inventory, and expense goals • Manage the CRM service team and support implant and revenue goals • Provide feedback, coaching, performance reviews, goal-setting, development discussions, and corrective actions • Recruit and hire CRM Clinical Specialists and maintain a strong, diverse talent bench • Implement service strategies, programs, new technology solutions, and key initiatives • Drive service optimization, efficiency, and new service models • Coordinate strategies with sales teams and stakeholders to achieve service-related objectives • Align resources with regional and district leadership based on business priorities and service demands • Ensure efficient use of inventory, expenses, and assets and apply Customer Focused Quality Concepts

🎯 Requirements

• Bachelor's Degree • 5 years of successful healthcare experience, such as in a hospital, clinic, or medical device company • Experience in sales, marketing, training, healthcare, technical services, or related areas in the medical device industry is nice to have • Training and experience with Lean Sigma principles is nice to have • Demonstrated business acumen is nice to have • Demonstrated leadership skills involving coaching and employee development are nice to have • Critical and strategic thinking ability is nice to have • Ability to execute strategy is nice to have • Working knowledge of Microsoft Office applications is nice to have • Knowledge of the local cardiac customer base is nice to have • Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups is nice to have • Medtronic experience in a role interacting with a Field organization is nice to have • Frequent travel to customer clinics, hospitals, and offsite meetings • Ability to work independently on the move and communicate continuously verbally and in writing using electronic devices • Ability to occasionally handle equipment and supplies weighing up to 35 pounds • Ability to sit, stand, and/or walk for eight or more hours per day • Ability to work around infectious disease, radiation, MRI, blood, and bodily fluids • Ability to wear a 5–7 pound lead apron for extended periods • Ability to manipulate objects, tools, and controls • Ability to frequently bend, stoop, or balance to manipulate cables and manage inventory • Close vision, distance vision, depth perception, and ability to adjust focus • For degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required • Unrestricted U.S. work authorization is required at hiring and throughout employment for roles below Principal level

🏖️ Benefits

• Competitive salary • Flexible benefits package • Health insurance • Dental insurance • Vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps global well-being program • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums • Sales Incentive Plan (SIP) opportunity for achieving or exceeding goals • Reasonable accommodations for qualified individuals with disabilities