Field Services Engineer III – Nevada

Job not on LinkedIn

🕒 August 5

🎰 Nevada – Remote

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💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Medtronic

Medtronic

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Travel to customer sites within the assigned Nevada area to provide repair and installation support • Install, operate, maintain, repair, and modify designated equipment • Perform maintenance and technical support on equipment, integrated systems, subsystems, and software • Analyze and evaluate products and related performance • Troubleshoot and diagnose malfunctions to resolve problems quickly • Perform upgrades and configuration updates to imaging and navigation equipment • Lead and participate in technical repair and clinical-use training for domestic, international, and third-party staff • Provide testing and validation support to the manufacturer’s organization • Maintain accurate customer complaint, follow-up, root-cause analysis, and resolution records • Support maintenance and repairs of Mazor robotic guidance and O-arm surgical imaging systems for spinal and cranial procedures • Manage an independent schedule and prioritize service calls across the territory • Work directly with clinical staff to understand issues and restore system functionality

🎯 Requirements

• High School Diploma or equivalent required • 4 years of technician, clinical field service, or clinical customer support experience • Candidates local to Nevada are preferred • Bachelor’s degree in Bioengineering, engineering, or technology field preferred • Previous technician or field services experience within the medical device industry preferred • Experience with orthopedic anatomy, surgical protocol, and medical terminology preferred • Strong mechanical and electrical troubleshooting skills • Familiarity with commonly used test equipment, including dosimeters, power supplies, DVMs, signal generators, and flow meters • Ability to read and understand schematics and engineering drawings • Familiarity with FDA 21 CFR and CGMP for medical devices • Excellent analytical and communication skills • Ability to communicate complex technical issues clearly • Responsive, action-oriented problem-solving ability • Unrestricted U.S. work authorization required at the time of hire and throughout employment • For baccalaureate degrees earned outside the United States, the degree must satisfy 8 C.F.R. § 214.2(h)(4)(iii)(A) • Ability to meet hospital or clinic credentialing requirements

🏖️ Benefits

• Competitive salary • Flexible Benefits Package • Health insurance • Dental insurance • Vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps global well-being program • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums) • Temporary employees are eligible for paid sick time, as required under applicable state law • Equal employment opportunity and reasonable accommodations for qualified individuals with disabilities

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