Business Systems Analyst

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🕒 June 22

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Logo of MEI

MEI

201 - 500 employees

Founded 1985

🏭 Manufacturing

🔧 Hardware

🤝 B2B

Manufacturing • Hardware • B2B

MEI is a Italy-based manufacturer and global market leader in edging machines for eyeglass lenses. Founded in the early 1990s and driven by a focus on innovation and customer needs, MEI develops and manufactures robust, reliable edging equipment using its proprietary dry cut technology to enable blockless edging. The company produces a range of edgers of different sizes and throughputs for customers from independent optical shops to large industrial lens labs, and provides global service and spare-parts support from offices in the USA (Chicago and Los Angeles), Hong Kong and São Paulo. Specialities include optical manufacturing, lens edging, optical innovation, and lens production; all edgers are manufactured in Italy.

📋 Description

• Analyze raw data across multiple systems (Salesforce, D365, APIs, Databases, CSVs) to identify irregularities and ensure accuracy of KPIs and operational outputs • Pull, review, and reconcile reports by comparing data tables, identifying mismatches, and validating whether information has been mapped correctly. • Support the monitoring of automation performance, assist with implementing error-handling solutions, and contribute to the optimization of existing workflows to improve scalability, security, and speed. • Monitor backend system changes and detects when alterations to tables or structures impact data accuracy or system outputs. • Test and validate new data drops, ensuring information flows correctly to end-user dashboards and reporting tools. • Support the development and maintenance of dashboards, assist with mapping data from storage systems, and help verify the accuracy of calculated values and displayed outputs. • Perform cross-matching of data (e.g., city/state codes, CSV fields) to verify accuracy and completeness of mapped information. • Support stakeholder engagement efforts by assisting in the identification of automation opportunities, gathering business requirements, and documenting current-state processes. • Assist project teams with the implementation of enterprise and other technology solutions by supporting end-user requirements, testing, training, and adoption efforts. • Assist with the development and maintenance of technical documentation and support user training activities, as well as ongoing post-production support efforts. • Identify trends, inconsistencies, or performance gaps by reviewing multiple reports and determining when results do not align with expected patterns.

🎯 Requirements

• Post-secondary education or verified continuing education/training beyond high school is required. • Experience in IT, financial systems, systems implementation, or dashboard/reporting environments. • Proficiency in Microsoft Power Platform, including Power Apps and Dataverse. • Familiarity with standard RESTful APIs, SQL database queries, JSON, and low-code/no-code scripting. • Understand cloud flows, desktop flows (RPA), and business process flows to handle approvals, data synchronization, and multi-step tasks. • Ability to analyze raw data, interpret trends, detect irregularities, and validate accuracy of mapped information. • Proficiency working with CSV files, pulling reports, reconciling mismatches and data types, and reviewing backend tables for accuracy and completeness. • Strong problem-solving skills with the ability to think logically and identify when data outputs are incorrect or inconsistent. • Strong verbal and written communication skills. • Excellent cross-functional communication for gathering requirements and training non-technical end users. • Strong understanding of business process management, data structures, and conditional logic. • Maintaining strict confidentiality is essential, requiring the Associate to exercise complete discretion with all sensitive materials they encounter. • Ability to communicate clearly and effectively with end users and internal stakeholders. • High attention to detail and ability to manage confidential information appropriately. • Expertise with Microsoft Office Suite, especially Excel and PowerPoint. • Exceptional analytical and problem-solving abilities, with careful attention to detail. Must be able to deconstruct manual processes and convert them into efficient, rule-based automated sequences. • Ability to manage multiple projects under tight deadlines and maintain a positive, team-oriented attitude.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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