Operations Coordinator

🕒 August 7

🇺🇸 United States – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Mentella Health

Mentella Health

11 - 50 employees

Founded 2021

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Mentella Health is a healthcare company focused on mental and behavioral health. The company name and context suggest it provides services or digital solutions aimed at supporting mental well-being, therapy, or behavioral health management for individuals or organizations.

📋 Description

• Manage insurance verification, credentialing, and day-to-day communication to support therapists • Own provider data accuracy across the EHR, CAQH, Zocdoc, and Zencare • Maintain centralized credentialing and insurance-status trackers • Perform insurance verification and eligibility checks for new and existing clients • Enter insurance verification results into the EHR • Process credentialing for newly hired providers • Conduct 90-day provider information verifications • Handle incoming phone calls and emails between therapists, clients, and staff • Maintain accurate data entry across systems for payroll preparation and provider rosters • Take on additional responsibilities as the organization expands

🎯 Requirements

• 1+ years of experience in a medical or behavioral health office setting • Understanding of HIPAA and strong commitment to protecting client confidentiality • Ability to manage high-volume administrative tasks with high precision • Strong organizational skills and ability to refine and improve processes • Proficiency in EHR systems and cloud-based office suites, including Google Workspace • Exceptional written and verbal communication skills with a professional, empathetic tone • Ability to work Monday-Friday, 9:00 a.m.-5:30 p.m. CT

🏖️ Benefits

• Health, dental, and vision insurance • 401(k) retirement plan with employer match • Paid leave • Employer paid Short-Term Disability • Employer paid Group Term Life Insurance

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