Field Service Manager

🕒 April 25

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Shermco Industries

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1974

🤝 B2B

🛍️ eCommerce

📱 Media

B2B • eCommerce • Media

Shermco Industries is a digital marketing agency based in Hiawatha, Iowa, specializing in a wide array of services including digital advertising, website design, e-commerce development, social media marketing, and media production. They focus on creating effective marketing strategies tailored to the unique needs of their clients across various industries, with a commitment to enhancing brand visibility and driving growth. Their expertise also extends to graphic design, event production, and content creation, making them a versatile partner for businesses seeking comprehensive marketing solutions.

📋 Description

• Monitor key operational metrics including utilization, staffing levels, work‑in‑progress, and forecasting to ensure efficient service delivery. • Review departmental P&L performance, identify trends or discrepancies, and implement corrective actions when required. • Ensure all work meets company quality standards and follows established Standard Operating Procedures. • Promote and uphold company safety policies, ensuring all team members participate in required safety training. • Contribute to the development and execution of annual business plans. • Support business development initiatives by collaborating with the sales team to identify opportunities and strengthen customer relationships. • Work closely with other branches and departments to deliver integrated, company‑wide customer solutions. • Plan and manage workforce needs, including recruitment, onboarding, coaching, and performance development for technical and operational staff. • Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement and employee engagement. • Mentor and develop subordinate managers to enhance leadership capability and technical expertise. • Support organizational initiatives and perform additional duties as required to contribute to overall company success.

🎯 Requirements

• Bachelor’s degree in business, engineering, or a related field (preferred). • Minimum 5 years of leadership experience in a related industry (e.g., NETA testing, power systems, electrical services). • Demonstrated success in leading and developing technical teams. • Strong business acumen with experience in P&L analysis, forecasting, and operational planning. • Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint). • Excellent verbal and written communication skills. • Strong problem‑solving abilities and a proactive, solutions‑focused approach. • Ability to travel overnight. • Valid driver’s license with a satisfactory driving record. • Ability to meet pre‑employment requirements, which may include background checks and job‑related fitness assessments, in accordance with applicable laws.

🏖️ Benefits

• Competitive compensation and benefits package