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Customer Service Agent

Job not on LinkedIn

🕒 October 30

🌲 North Carolina – Remote

infoinfo

💵 $13 - $20 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on MEZAME's careers page, not through a job board

First seen by Remote Rocketship October 30

Still open on MEZAME's site. Checked 2 hours ago.

Logo of MEZAME

MEZAME

2 - 10 employees

Founded 2024

🍽️ Food & Beverage

🛍️ eCommerce

🛒 Retail

Food & Beverage • eCommerce • Retail

MEZAME is an e-commerce brand selling premium Japanese teas and related tea goods. MEZAME's online Shopify storefront offers JAS-certified organic matcha (varieties such as Tsuki, Yuki, Mizu, Niwa), hojicha, sencha, genmaicha, ube powder and tea accessories including handcrafted, food-grade ceramics. The company emphasizes sourcing authentic teas from regions like Kagoshima, Japan, performs multi-parameter quality testing on samples before release, and markets directly to consumers in India with product listings and pricing in INR.

📋 Description

• Provide inbound customer service for Fortune 500 companies • Select the client to provide services to • Set your own working hours and determine how many hours to work • Complete the Arise application and certification process • Coordinate registration and an introductory call with Mezame Group

🎯 Requirements

• Must complete a $30.00 background check valid for 36 months • This is a 1099 independent contractor position • Must provide First Name, Last Name, Email Address, and Phone Number to begin registration • Must become certified to serve Arise clients as a contractor • Must pay a $54.75 flat-rate deduction per pay period when receiving revenue • Must be available to provide inbound customer service for client companies

🏖️ Benefits

• Twice-monthly pay periods (on the 1st and 15th) • Flexible schedule; choose working hours and number of hours • Work from home; no commuting • Client selection • Casual attire • Support throughout the Arise application process

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