Data Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚰 Data Engineer

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Mindbridge

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2004

🤝 B2B

💼 Consulting

🏢 Enterprise

B2B • Consulting • Enterprise

Mindbridge is one of the fastest-growing business process outsourcing (BPO) companies, providing end-to-end customer experience and back-office services that combine automation, analytics and human teams. They offer omnichannel CX management (chat, voice, email), 24/7 multilingual support, B2B sales, content moderation, creative design and animation, financial & accounting services including KYC and screening, document digitization, market surveys and analytics. Mindbridge serves tech and disruptive companies across fintech, telecom, ride-hailing, food delivery, social media and startups, operating in 25+ languages across EU, MENA, APAC and North America and handling large daily volumes (60k+ emails, 25k+ chats, 110k+ calls, 20k+ surveys).

📋 Description

• Collaborate with internal and external stakeholders as the data expert during implementation • Identify data requirements and create optimal data migration processes • Advise clients on data structures, quality, reuse, standardization, and best practices • Lead the end-to-end ETL process from customer ERP systems into MindBridge • Develop understanding of ERP financial data models to automate and manage complex ETL jobs • Extract, format, and shape financial data • Troubleshoot data issues and provide workarounds and permanent fixes • Develop and maintain internal- and external-facing templates and documentation, including data requirements, processes, flow diagrams, and mappings • Design data pipelines for internal analytics, management reports, and dashboards • Serve as the data ingestion product expert and stay current on new features • Provide customer-needs feedback and influence product decisions • Collaborate cross-functionally with customer success, support, product management, development, and data science teams • Contribute data expertise to roadmap discussions and perform software/release testing as required • Provide technical and product support, project management, and business analytics

🎯 Requirements

• 5+ years of experience using SQL and Python to build and shape structured/semi-structured datasets • 5+ years of experience working on projects, with advanced experience in ETL, data lakes, data analysis and profiling, mapping, modeling, and analytics • 5+ years of experience providing customer service, consulting, or support in a software/technology company • 5+ years of experience with ERP systems such as Oracle, NetSuite, Sage, or SAP • Proficiency with Microsoft Excel, including VBA and macros, Python, SQL, API requests, and project management software • Computer Science, Accounting, or Business degree or equivalent experience required • Previous accounting/audit experience considered a strong asset • Fulfill requirements necessary to obtain and clear a full background check • Willingness to support occasional client requirements outside normal business hours • May be required to travel to the US, UK, and EU

🏖️ Benefits

• May be eligible for bonus awards • May be required to travel to the US, UK and EU • Willingness to support client requirements that occasionally fall outside normal business hours