Email and SMS Account Manager

🕒 July 14

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 62%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mint Source

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

🎯 Recruiter

🤝 B2B

Consulting • Recruitment • B2B

Mint Source is a recruitment firm that helps companies remove hiring bottlenecks by sourcing and placing remote talent quickly and reliably. The company emphasizes speed and value—claiming to have helped 40+ teams, filled 150+ roles in under 14 days with 83% retention—offering flat fees, no recruiter overhead, and a risk-reduced model that places a first hire before charging. Mint Source focuses on employer-facing hiring services and remote talent placement.

📋 Description

• Manage a portfolio of email and SMS client accounts, starting with around 8 accounts and growing to 10+ at full capacity • Lead weekly calls with clients and the internal team • Set account strategy, including campaign calendars, flow priorities, and side projects • Create and brief creative-team tasks in ClickUp • Read and interpret performance data across Klaviyo, Omnisend, and other email platforms to guide account decisions • Delegate copy and email uploads to junior account managers and review their output • Keep clients updated through proactive Slack communication and regular meetings • Monitor account health, identify risks early, and act to prevent retention problems • Stay current on email and SMS trends and bring fresh ideas to accounts • Maintain client retention and use marketing performance insights to drive decisions • Keep the managed team consistently briefed with clear work in the queue • Run client and internal calls that align priorities and next steps • Progress from supervised handovers to independently managing a full portfolio of 10+ accounts

🎯 Requirements

• 3-5 years of experience managing client accounts in email, SMS, or lifecycle marketing, ideally agency-side • Experience handling multiple client accounts at once and maintaining healthy client relationships • Hands-on familiarity with Klaviyo, Omnisend, HubSpot, ActiveCampaign, and most major email platforms • Comfortable working across Slack, ClickUp, and Figma • Understanding of scaling a DTC brand, with flexibility to apply email thinking to non-ecommerce clients • Outgoing, proactive communicator who stays resilient and calm under pressure • Strong attention to detail paired with creativity and problem-solving • Hands-on design skills for same-day edits, an eye for design, and case studies or a portfolio of past client work are a plus, not a dealbreaker

🏖️ Benefits

• Competitive compensation discussed individually based on experience and location • Fully remote role • 50/50 balance of collaboration and independent ownership • Regular structured feedback through weekly and monthly check-ins • Real growth headroom as the agency scales and your portfolio grows