Channel Account Manager

🕒 October 7

🏈 Ohio, Pennsylvania – Remote

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💵 $89.5k - $112k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Mitel

Mitel

1001 - 5000 employees

Founded 1972

🏥 Healthcare

🏨 Hospitality

💼 Consulting

Healthcare • Hospitality • Consulting

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

📋 Description

• Develop and expand positive relationships with Mitel Channel Partners • Position Mitel to maximize sales, revenue/bookings and revenue growth from Strategic VAR channel partners • Build and develop joint business plans with assigned partners • Manage sales strategies with designated partners through consultative relationship building • Expand sales and revenue opportunities by increasing demand generation with assigned partners • Enhance partners’ effectiveness within the Mitel Global Channel Partner Program • Increase Mitel’s brand awareness and mindshare among partners • Educate partners on Mitel solutions, features, benefits and requirements • Provide training on marketing, demand generation, selling, deployment and support • Drive compliance with required training and certifications • Coordinate partner access to pre-sales resources and internal Mitel departments • Resolve partner-related issues and sales conflicts ethically and fairly • Meet with partners, participate in joint customer sales calls and assist in closing opportunities • Coordinate local partner participation in events • Drive products, promotions and programs into partner organizations • Coordinate partner access to post-sales resources including provisioning, programming, technical support and customer success • Monitor partner issues through resolution • Drive partner success metrics for revenue, growth, retention and churn

🎯 Requirements

• Bachelor's degree or the equivalent work experience in lieu of education • Additional 3+ years sales experience working within the Telecommunications Industry • 3 years sales experience working with Channel Partners • Strong history of progressively improving B2B sales of high technology solutions • UC/UCaaS industry experience or voice and data networks preferred • Proven record of success in a channel sales role • Must have ability to use Microsoft Office (Excel, Word, PowerPoint) • Experience with SFDC or similar CRM system • Excellent presentation skills; excellent written and verbal skills • Ability to form cross-functional relationships and influence others to drive a common goal • Ability to adapt to changes in roles and responsibilities as well as market trends while still driving results • Ability to work independently in a fast-paced environment; must be a high-energy, motivated self-starter • At this time, we are not offering sponsorship for US work authorization for any new job applicants

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Matching 401(k) plan • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs

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