Senior Customer Engineer

🕒 October 2

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Mixpanel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Mixpanel is a data analytics company that provides tools for turning data into decisions. It offers a comprehensive platform that allows users to acquire new insights into their product and marketing efforts through self-serve data analysis, session replay, and unified data across business units. Mixpanel's solutions enable companies to visualize data in intuitive dashboards, integrate various data sources, and connect with major CDPs for seamless analytics integration. With a focus on empowering teams to make data-driven decisions, Mixpanel serves over 20,000 companies, supporting them in growing their businesses through effective use of data.

📋 Description

• Serve as a trusted technical advisor for prospects on data architecture, governance, instrumentation, and business outcomes • Consult with stakeholders at all levels to earn trust and influence buying decisions • Bridge technical and business requirements by defining proof-of-concept success and ensuring execution and outcomes • Apply Mixpanel expertise and consultative skills throughout proof-of-concept projects • Partner with Account Executives to drive revenue growth and act as the key technical customer contact • Partner with post-sales teams to translate pre-sales value propositions into post-sales results • Develop relationships and uncover the needs of key technical stakeholders within the assigned book of business • Collect prospect feedback and share it with the Product team • Shadow customer calls and demos, learn Mixpanel systems and tools, lead technical qualification, deliver customized demos, and scope proof-of-concept projects involving data ingestion, architecture, success criteria, and analytics rollout strategies

🎯 Requirements

• Fluency in business and conversational Spanish and English • Ability to communicate with stakeholders at all levels, from discussing APIs with developers to organisational efficiency with CIOs • Demonstrated track record of qualifying and selling technical solutions to executive stakeholders • 6+ years of experience in a Software-as-a-Service Sales Engineering or related role • Experience in data querying, modelling, and transformation using SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools • Familiarity with databases and cloud data warehouses such as Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, and Databricks • Successful experience in sales engineering, consulting, or technical project management • Excellent written, analytical, communication, and presentation skills • Strong process and project delivery discipline • Proficiency with AI tools such as Claude, Claude Code, and Gemini • Ability to travel as needed

🏖️ Benefits

• Comprehensive Medical, Vision, and Dental Care • Mental Wellness Benefit • Generous Vacation Policy & Additional Company Holidays • Enhanced Parental Leave • Volunteer Time Off • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

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