Head of Brand & Community – Modern AI Platform

🕒 September 14

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🤖 AI Engineer

👻 Ghost score 11%

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Logo of Modern.ai

Modern.ai

11 - 50 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Modern. ai is a SaaS data and analytics platform that helps brands and marketers centralize marketing and sales data, generate real-time insights, and optimize campaigns to improve ROI. The platform combines AI-powered features — including an AI advisory "Scorecard", conversational Modern Chat, and automated reports for advertising, cohorts, creative performance, and Amazon selling — with agency services to deliver strategic recommendations and execution. It integrates with major ad networks, e-commerce platforms (Shopify, Amazon), and analytics sources so businesses can track performance, analyze customer lifetime value, and optimize conversions from one dashboard.

📋 Description

• Own how Modern shows up publicly and how demand gets created • Develop and execute content strategy across LinkedIn, X, TikTok, Meta, YouTube, Reddit, and future platforms • Write, film, edit, and publish platform-specific content • Build community relationships in Reddit threads, Slack and Discord communities, comment sections, and DMs • Build a community space of Modern's own over time • Ghostwrite, coach, and build consistent LinkedIn and X presences for executives • Source, vet, and manage AI creator and commerce-operator partnerships end-to-end • Partner with the Head of Sales to turn creator relationships into pipeline • Evaluate and execute newsletters, podcasts or video series, webinars, events, and conference presence • Work with the data team to turn aggregate commerce performance data and real outcomes into benchmark reports, teardowns, trend analysis, and other content • Define success metrics and report on reach, engagement, site traffic, signups, influenced pipeline, and community growth • Audit current presence and competitors and deliver a channel-by-channel strategy • Establish a consistent publishing cadence across priority platforms • Launch data-driven content assets and creator conversations • Build measurable audience and inbound growth and a working creator program • Establish social as a documented source of pipeline and determine channel investment using data

🎯 Requirements

• 5+ years in social • B2B SaaS or AI experience • B2B commerce-tech or martech experience is ideal • Strong writing skills with a distinct voice • Deep understanding of the AI landscape • Experience using AI tools in your own workflow • Understanding of commerce operators and brand owners • Ability to script, film, edit, and design a passable graphic • Experience building or growing a community, or being an active participant in several communities • Ability to connect content to business outcomes and think in funnels rather than vanity metrics • Bonus: Built a founder's personal brand from near-zero • Bonus: Run an influencer or creator program in B2B • Bonus: Launched a newsletter or podcast • Bonus: Experience with e-commerce, DTC, or marketing analytics • Bonus: Own an audience in the AI or commerce space • Bonus: Built automation or agentic workflows to scale content production

🏖️ Benefits

• Competitive salary • Competitive health benefits • Unlimited PTO • Health and wellness credit • Fully remote • A front-row seat at an AI-native company building the future of how brands and creators work together

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