Senior Manager, DevOps

Job not on LinkedIn

🕒 May 28

🇺🇸 United States – Remote

💵 $140k - $185k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Modivcare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

🚗 Transport

💰 $525M Post-IPO Debt on 2024-07

Healthcare Insurance • Transport

Modivcare is a company that focuses on simplifying the experience of living with complex healthcare needs by providing a comprehensive suite of supportive care solutions. They specialize in non-emergency medical transportation, personal care, and virtual & remote patient monitoring. Modivcare works closely with Medicaid Plans, State Agencies, Medicare Advantage, SNP Plans, health systems, healthcare professionals, and transportation providers, ensuring that members receive necessary health services. Through innovative technology and data-driven strategies, they address social determinants of health by offering services like quality transportation, chronic care management, meal delivery, and in-home assistance, aimed at optimizing patients' health outcomes and improving their overall experience.

📋 Description

• Leads, mentors, and develops a team of DevOps engineers, SREs, and infrastructure engineers supporting Azure and on-premises environments. • Establishes performance expectations, career development plans, and technical standards for the infrastructure organization. • Fosters a culture of collaboration, accountability, innovation, and continuous improvement. • Partners with engineering, security, operations, and IT teams to align priorities and drive successful execution. • Oversees the architecture, deployment, and operational management of Microsoft Azure cloud environments. • Ensures high availability, scalability, security, and cost optimization across cloud infrastructure resources. • Defines and enforces best practices for Infrastructure as Code (IaC), CI/CD pipelines, and automation strategies. • Manages cloud networking, identity management, access controls, and compliance frameworks. • Leads management of infrastructure supporting on-premises data center systems in partnership with corporate IT and shared services teams. • Oversees compute, storage, virtualization, networking, and backup/recovery solutions. • Ensures seamless integration between cloud and on-premises systems within hybrid architecture environments. • Drives infrastructure modernization initiatives, including migration strategies and cloud adoption efforts. • Defines and implements enterprise DevOps strategies, tools, and operational frameworks. • Drives adoption of CI/CD pipelines, containerization technologies such as Docker, and orchestration platforms such as Kubernetes. • Promotes automation across provisioning, configuration management, monitoring, and incident response processes. • Leads adoption of AI tools and automation technologies to improve operational efficiency. • Improves system reliability through Site Reliability Engineering (SRE) practices including observability, SLIs/SLOs, and incident management. • Ensures robust monitoring, alerting, change management, and incident response processes, including participation in 24/7 on-call support for mission-critical systems. • Leads root cause analysis (RCA) activities and continuous improvement initiatives. • Establishes SLAs, SLIs, and SLOs aligned with business objectives and operational goals. • Ensures infrastructure security, compliance, patch management, and disaster recovery readiness. • Collaborates closely with engineering, product, security, operations, and IT leadership teams to achieve business objectives. • Communicates technical strategies, risks, and project updates to executive stakeholders. • Manages vendor relationships and evaluates tools, technologies, and infrastructure solutions.

🎯 Requirements

• Bachelor’s Degree in Computer Science, Engineering, or related field required, or equivalent experience. • Ten (10) plus years of experience in DevOps, Site Reliability Engineering (SRE), or infrastructure engineering. • Three (3) plus years of hands-on architecture, engineering, or operational experience within Microsoft Azure environments. • Five (5) plus years of leadership or management experience, including hiring, coaching, performance management, technical direction, and team development. • Proven experience managing on-premises data center infrastructure environments. • Expertise with Infrastructure as Code (IaC) tools such as Pulumi or Terraform. • Experience with CI/CD platforms such as Azure DevOps or Jenkins. • Strong understanding of networking, security, and system architecture across hybrid cloud environments. • Strong troubleshooting, analytical, problem-solving, and decision-making skills. • Experience utilizing AI tools such as Codex, Copilot, or similar technologies. • Experience with hybrid cloud architectures and cloud migration strategies preferred. • Experience with telephony systems preferred. • Experience supporting AWS cloud environments preferred. • Professional certifications such as Azure Solutions Architect Expert or similar preferred. • Knowledge of enterprise monitoring and observability tools preferred. • Experience with containerization and orchestration technologies including Docker and Kubernetes preferred. • Experience working in regulated environments such as SOC 2, HIPAA, or ISO preferred. • Excellent verbal and written communication skills with the ability to collaborate effectively across technical and non-technical teams.

🏖️ Benefits

• Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post --Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)