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Momentive Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🤝 Non-profit

B2B • Non-profit • Software

Momentive Software is a provider of a comprehensive suite of software solutions tailored for nonprofits and associations. The company aims to streamline operations, enhance member and donor engagement, and drive impactful results for mission-driven organizations. Their offerings include tools for association management, fundraising, event management, learning management, and data analytics, allowing organizations to efficiently manage their financials and foster deeper community connections.

📋 Description

• Design, develop, and deploy customized Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Flows. • Configure and maintain Service Cloud features including Case Management, Omni-Channel, Entitlements, Milestones, and Knowledge to support SLA compliance. • Build and maintain Experience Cloud sites, managing community user experiences, page layouts, and sharing rules for external/partner/customer users. • Collaborate with cross-functional teams including business analysts, architects, and QA to deliver high-quality solutions. • Participate in code reviews, unit testing, and deployment activities. • Troubleshoot and resolve technical issues related to Salesforce and third-party integrations. • Support data migration activities including data mapping, cleansing, and transformation using tools like Data Loader, Workbench, or ETL platforms (e.g., Informatica, MuleSoft). • Partner with support/customer service leadership and product team to translate business requirements into scalable Service Cloud and community solutions. • Work in an Agile/Scrum environment, participating in daily stand-ups, sprint planning, retrospectives, and delivering user stories on time.

🎯 Requirements

• 3+ years of hands-on Salesforce development experience, including Apex, Visualforce, Lightning Web Components (LWC), and SOQL/SOSL • Proven experience implementing and customizing Service Cloud, including Case Management, Omni-Channel routing, Knowledge, Entitlements/Milestones, and CTI/telephony integrations • Proven experience building and configuring Experience Cloud (Community Cloud) sites, including template selection, custom Lightning components, page layouts, and sharing/security models for external users • Strong understanding of Salesforce data model, security architecture (profiles, permission sets, sharing rules, roles) and how these apply differently to internal vs. external (community) users • Experience with DevOps version control tools like Copado, Gearset, Flosum • Familiarity with Salesforce DevOps best practices, including sandbox management and change set/metadata deployment strategies • Experience with Service Cloud Voice, Live Agent/Chat, or Digital Engagement channels is a plus • Required Certifications: Salesforce Certified Platform Developer I/II Service Cloud Consultant and/or Experience Cloud Consultant • Preferred Certifications: Salesforce Certified Administrator or Advanced Administrator (a plus)

🏖️ Benefits

• Good People, Doing Good Things: Employees at Momentive Software are techies and volunteers who strive to make the company a great place to work. • Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.