Team Manager, Financial Crime, AML

November 21

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Monzo Bank

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Banking • Fintech • B2C

Monzo Bank is a digital bank based in the UK, known for its innovative app offering a wide range of personal banking services. It provides features such as fee-free spending abroad, automatic bill sorting, early salary payments, and round-up savings. Monzo offers various account types, including joint accounts, under 16s accounts, and savings pots with competitive interest rates. Customers can manage savings, investments, and pensions directly through the app, along with credit and loan options. Monzo emphasizes strong security features and customer support, making banking easy and accessible for its users.

1001 - 5000 employees

Founded 2015

🏦 Banking

💳 Fintech

👥 B2C

📋 Description

• Managing the personal & professional development of approximately 11 Financial Crime Investigators. • Fostering an empathetic, high-performance culture in the team. • Providing technical coaching, feedback, and advice relating to financial crime tasks. • Analysing and driving improvement in team performance, and reporting relevant insights. • Monitoring and maintaining service level adherence on the work completed by the team. • Aggregating feedback from the team, and ensuring it’s passed on to inform business change. • Communicating and embedding change within the team. • Contributing to a strong control environment by minimising breaches and risk events. • Reviewing complaints attributed to the team and identifying opportunities for improvement. • Conducting job interviews for financial crime investigators and contributing to hiring decisions. • Chairing employee relations cases and making decisions consistent with Monzo’s values.

🎯 Requirements

• You have at least minimum entry level financial crime/ AML/ fraud knowledge and have an understanding of current financial crime trends and typologies. • You have experience providing technical coaching and feedback. • You're a clear and inspiring communicator, with excellent written and verbal English. • You're empathetic and have a supportive approach to people leadership. • You're great at prioritising problems and assessing risk in an operations environment. • You are passionate about working in a fast paced environment and comfortable with change. • You have experience conducting investigations in an operational setting with subject matter expertise preferably in AML. • Recent experience with emerging financial crime trends and typologies. • Experience leading teams of people (this does not need to be in financial crime or fraud). • Experience managing employee relations cases. • Experience taking individuals and teams from a position of underperformance to high performance. • Experience accurately interpreting and representing complex management information. • Holds, or is happy to work towards, the ICA International Advanced Certificate in Anti Money Laundering, or similar industry qualification. • Fluency in MacOS, Slack, and GSuite tools. • Strong verbal and written English communication.

🏖️ Benefits

• £1,000 learning budget each year to use on books, training courses and conferences • We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. • All employees are given Macbooks • Extra support for your work-from-home setup.