
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
Selected: 🇨🇦 Canada – Remote.
Selected: 🆕 Date Added.
🕒 October 8
Lead Business Consultant guiding contact-center transformations and ROI realization for NICE’s AI-powered quality and analytics software. Advising customers, executives, and cross-functional teams through complex implementations.
🕒 August 26
Account Executive selling NICE Actimize financial crime, fraud, and compliance software. Building strategic financial-services relationships and negotiating enterprise-wide agreements.
🕒 July 22
Director leading NICE’s consulting organization for CX AI transformation and customer ROI. Overseeing delivery excellence, business performance, and executive customer advisory.