Technical Writer

🔥 46 minutes ago

🇨🇦 Canada – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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Logo of Motorola Solutions

Motorola Solutions

10,000+ employees

Founded 1928

🔐 Security

📡 Telecommunications

🏢 Enterprise

Security • Telecommunications • Enterprise

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Plan, write, and publish documentation for software/hardware releases and new product introductions • Create user-friendly documentation that prioritizes customer experience • Drive and execute improvements through cross-functional collaboration • Improve processes and tools through collaboration with others • Analyze processes, tools, and deliverables for improvement • Assist with the evolution of customer-first content • Build consensus and present business cases to leadership

🎯 Requirements

• A Bachelor's degree with 5 years of experience in technical writing OR 7+ years of technical writing experience. • Experienced with multiple publication types, including online content syndication • Strong proficiency in Dita XML authoring and workflows • Experience creating HTML-first documentation • Ability to leverage AI tools to improve quality and efficiency • Skilled with consensus building with separate teams across the business • Knowledge of Heretto CCMS or similar component content management system • Familiarity with Jira and Confluence

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities

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