Practice Success Manager

🕒 July 17

🇺🇸 United States – Remote

💵 $90.3k - $109.3k / year

⏰ Full Time

🟢 Junior

🏆 Customer Success

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Moxie

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Moxie is a comprehensive platform dedicated to helping medspa businesses launch, run, and grow successfully. They offer tailored services such as business coaching, compliance expertise, and advanced medspa management software, to ensure efficient and compliant operations. Moxie also provides strategies for medspa marketing and offers opportunities for substantial savings on products and supplies. Their all-in-one software suite includes features for online scheduling, payment processing, inventory management, and automated compliance risk notifications. With a focus on guiding medspa entrepreneurs towards sustainable growth and enhanced profitability, Moxie is a key partner in the medspa industry.

📋 Description

• Own the relationship with each of your ~50 practices from launch through growth and management — coaching, advising, and connecting them to all of Moxie's tools. • Enable the successful launch and opening of new practices each month. • Build and manage a customized journey for every practice in your book of business. • Advise practices through key operational decisions: staff hiring, device purchases, and pharmaceutical account management. • Provide sales training on AOV, price shopping, and consultations to drive consistent month-over-month revenue growth. • Help drive customer growth for practices through paid marketing, membership programs, or strategic promotions. • Be the trusted, main point of contact and strategic advisor for each nurse-entrepreneur. • Run Monthly Business Reviews so practices understand how their business is performing and where the opportunities are. • Drive consistent growth toward each practice's projected annualized revenue goals. • Optimize pricing and expenses across your book to maintain healthy profit margins.

🎯 Requirements

• Several years of real, first-hand experience in the aesthetics, beauty, or wellness industry • Experience building, managing, or optimizing MedSpa businesses — as an owner, operator, franchisee, District/Area Manager, Operations Director, or similar. • An ownership mindset: action-oriented, no task too small, and committed to making things right. • Strong service and coaching skills — empathetic, positive, and able to communicate in a way that helps practices succeed. • Solid business acumen and a grasp of how to run an aesthetics business well.

🏖️ Benefits

• Competitive salary and stock, plus generous health, dental, and vision coverage.