Sales Engineer

🕒 September 10

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 10%

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Logo of mPulse

mPulse

501 - 1000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Series unknown on 2022-02

Healthcare • SaaS • B2B

mPulse is a health experience and insights company that provides an AI-powered Health Experience and Insights (HXI) platform and a suite of products—predictive analytics, core communications, omnichannel engagement, health portals, content management, and acquisition & payments—to help health plans, health systems, and other healthcare organizations improve member engagement, close care gaps, and meet regulatory requirements. Their platform delivers personalized, data-driven outreach and automation at scale to support Medicare, Medicaid, commercial plans, TPAs, ACOs, pharmacies, and life sciences/clinical trials. mPulse emphasizes modernizing member portals, utilization management communications, CAHPS/HOS performance, and precision targeting to drive clinical and financial outcomes for clients (used by 400+ healthcare organizations per their materials).

📋 Description

• Partner with the Sales team to drive sales of core mPulse portal solutions • Work with the Sales Executive throughout the sales cycle from discovery through opportunity closure • Participate in virtual and in-person client meetings • Provide subject matter expertise on product, technology, and market changes • Contribute to deal strategy discussions and internal opportunity reviews • Adapt communication to varied stakeholder groups and connect customer needs to product capabilities • Own demo environment readiness and deliver tailored product demonstrations • Conduct discovery sessions focused on current-state challenges and desired future-state outcomes • Develop and respond to detailed product, technical, functional, and operational questions during evaluations and procurement cycles • Manage the RFP process, including stakeholder coordination, planning, milestone tracking, and timely submission • Collaborate with Sales, Marketing, Legal, Finance, Product, and Implementation teams • Provide feedback on competitive positioning, market trends, and customer objections • Develop and maintain sales enablement assets, demo content, and standard responses • Improve sales and sales engineering processes and tools • Support handoff to implementation teams

🎯 Requirements

• Bachelor's degree with technical focus (Computer Science, Engineering, etc.) preferred • 5+ years of professional experience as a Sales Engineer in a market-facing environment or other roles such as technical support, account management, or sales • 5+ years supporting enterprise sales cycles • 3+ years project management leading cross-functional projects • Highly proficient in MS Office and MS Teams • Experience with Salesforce or equivalent CRM • Ability to stand and sit for extended periods of time • Ability to lift 10 lbs. weight

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