Solutions Engineer II/III

🕒 June 11

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Mujin

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🤖 Artificial Intelligence

🔧 Hardware

Artificial Intelligence • Hardware

Mujin is a robotics automation company that provides MujinOS, an AI-driven platform and intelligent controller enabling industrial robots to perform perception, awareness, and autonomous decision-making without custom development. Their solutions combine vision intelligence, real-time motion planning, and fleet management to deliver plug-and-play applications—palletizing, depalletizing, piece/bin/case picking, and high-speed container/trailer unloading—for warehouses, 3PLs, manufacturing, and e-commerce fulfillment.

📋 Description

• Identify and analyze the customer's requirements and needs then transfer these requirements to state-of-the-art solution designs that match and balance customer business needs with Mujin product offering. • Ensure technical scoping is completed before proposal expectations are finalized to align scope, feasibility, and constraints early in the sales cycle. • Identify the customer's automation requirements through discussions with customers. • Present company offerings in a clear and understandable way to the customer with ability to maintain fluid conversations and documenting outcomes and next steps. • Consistently find solutions for technical issues with tenacity and grit. • Evaluate the designs based on cost, value, functionality, requirements, and risks. • Provide layouts, using AutoCAD at a professional level. • Provide analysis on customer data with the ability to identify and breakdown system flows. • Be reliable, provide timely responses and consistent follow-up. • Provide documentation on product and solutions proposals. • Provide documentation and support on department operating procedures. • Create proposal estimates, ROM, Budgetary, and Firm proposal estimates with attention to detail and accuracy of material and labor scope. • Conduct early technical risk reviews covering layout feasibility, throughput constraints, gripper fit, payload limitations, vision system constraints, software scope, and site-specific constraints. • Clearly identify and track what is known, what is missing, assumptions, dependencies, and blockers throughout each opportunity. • Work with Salesforce, Wrike, and company ERP system to maintain accurate opportunity records, including proposal status, open items, and required information from internal and external stakeholders. • Write proposals and present them in engaged, clear, and convincing manner to the customers. • Be obsessed with customer success and develop constructive working relationships with customers. • Manage multiple sales projects simultaneously.

🎯 Requirements

• Bachelor's degree in engineering or related disciplines • Must be proficient in the use of AutoCAD and/or SolidWorks • 5+ years in a related position having proven your time management, organizational, team collaboration, problem-solving, and communication skills • Extensive knowledge of Warehouse, Parcel, Automotive, and 3PL systems • Understanding of all types of automation solutions such as conveying, ASRS, goods-to-person, sortation, palletizing, depalletizing, piece picking, automated vehicles, and industrial/collaborative robots.

🏖️ Benefits

• 100% Company paid Medical, Dental, Vision plus the option to buy-up some benefits beginning the 1 st of the month after hire. • 100% Company Paid Life Insurance & Voluntary Benefits. • 100% Company Paid Long and Short Term Disability. • 15 Paid Time Off (PTO) days beginning your 1 st year. • 11 Paid Holidays including (2) Floating Holidays. • 401(k) Plan. • Parental Leave Benefits. • Health Savings Account (HSA) option with HDHP. • Flexible Spending Account (FSA) options for Medical and Dependent Care. • Referral Bonuses. • Company Stock Options in many roles.