Traveling Field Service Technician

🕒 September 22

🌲 North Carolina, South Carolina, +2 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 13%

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Logo of MULTIVAC USA

MULTIVAC USA

501 - 1000 employees

Founded 1987

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

MULTIVAC USA is a family-owned company from the Allgäu region in southern Germany, operating internationally in the packaging and processing industry. They provide integrated solutions for food, medical, pharmaceutical, and industrial products, offering reliable and innovative packaging solutions. With over 80 subsidiaries, MULTIVAC USA supports customers in 165 countries, catering to both individual and multinational companies. The firm is dedicated to sustainability and offers services including complete packaging consulting and user training. MULTIVAC USA is known for its commitment to maximizing productivity and minimizing lifecycle costs with technologies like PEAQ Promise, focusing on Productivity, Efficiency, Availability, and Quality.

📋 Description

• Troubleshoot or install complex, customized packaging and processing equipment at customer facilities • Repair equipment quickly and efficiently to customer specifications • Address mechanical, electrical, pneumatic, and robotic system challenges • Train customers on safe equipment operation, maintenance, and parts ordering • Provide service-team contact information for future service and parts needs • Ensure customers understand operational and safety procedures • Complete accurate service documentation and submit trip expenses within 24 hours of job completion • Complete weekly expense reports and timesheets accurately and promptly • Manage expenses cost-effectively • Travel to customer facilities with frequent overnight stays • Accommodate internal and external customer schedules • Work on either a 10-consecutive-days-on/4-days-off schedule or Monday-Friday with one working weekend per month, as determined by management

🎯 Requirements

• Significant mechanical aptitude • Ability to troubleshoot large-scale, complex machinery mechanically, electrically, and operationally • Strong electrical and mechanical experience • Pneumatic and machine shop skills • Ability to use technical drawings • Electromechanical knowledge • Complex problem-solving skills • Ability to work independently • Excellent customer service skills • Ability to work well in high-stress environments while maintaining professionalism • Ability to respond and adjust to changing or new situations • Ability to work flexible schedules, outside normal business hours, and some weekends • Willingness to travel with little notice • Overnight stays required most workdays • Ability to stand, walk, use hands, reach, stoop, kneel, crouch, or crawl • Ability to lift or move up to 50 lbs • Close, distance, peripheral, and depth vision; ability to adjust focus

🏖️ Benefits

• Annual profit-sharing bonus • Per diem allowance • Industry leading medical, dental, & vision benefits • Flexible spending accounts • 401K match with immediate vesting • Student debt assistance program • Tuition reimbursement • Employer-paid life insurance and disability coverage • Paid training • Company car with insurance, maintenance and fuel card • Regular availability of overtime • Double time for weekend work • Generous PTO • Volunteer time off • 10/4 or 5/2 schedules • Travel points for personal use • Structured career development and advancement opportunities

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