Storage & Backup Enterprise Services Architect

🕒 May 29

🏄 California – Remote

🏄 California – Remote

💵 $145k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

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Myriad360

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Define and own customer-facing hybrid cloud architectures for Azure-based managed services. • Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers. • Ensure architectures align with contractual SLAs, SLOs, and support models. • Establish and enforce architecture, security, and operational standards across customer environments. • Maintain hands-on involvement with storage and backup systems in production. • Lead troubleshooting and serve as the highest-level escalation point for complex customer issues. • Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery. • Act as a technical lead and trusted advisor for enterprise customers. • Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews). • Translate customer business requirements into secure, supportable cloud architectures. • Support presales and solution design, including architecture validation, scoping, and risk assessment. • Guide customers through cloud adoption, modernization, and hybrid integration strategies. • Provide architectural leadership for 24×7 managed service operations, including on-call participation. • Lead major incident response efforts, including customer communication and post-incident reviews. • Drive reliability, performance, and cost optimization improvements across customer platforms. • Ensure operational readiness for new customers and onboardings. • Mentor senior engineers and architects within the MSP organization. • Influence technical strategy, tooling, and service offerings across the managed services portfolio. • Evaluate Azure services and technologies to improve customer outcomes.

🎯 Requirements

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. • Experience: 15+ years of experience in storage and backup system administration and engineering in enterprise environments. • Experience: 5+ years designing and operating Microsoft Azure for enterprise or MSP customers. • Experience: Deep, hands-on storage and backup system administration experience in enterprise production environments. • Experience: Proven experience managing Dell storage and backup solutions. • Experience: Deep expertise in the administration of storage and backup systems. • Experience: Experience with backup and recovery processes. • Certifications: Certified in at least one Backup & Data Protection technology (Veeam, Cohesity, Commvault, Druva, etc.). • Certifications: Certified in Dell EMC Enterprise Storage Platform • Certifications: Azure Architect Certification • Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues. • Leadership: Demonstrated leadership abilities, including project management and team mentoring. • Communication: Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical stakeholders. • Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and technologies.

🏖️ Benefits

• Company-subsidized medical benefits • Dental and vision coverage offered • 17 PTO days • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered