Narvar
201 - 500 employees
Founded 2012
📦 Logistics
📣 Marketing
💼 Consulting
💰 $30M Series C on 2018-08
Logistics • Marketing • Consulting
Narvar is a company that specializes in creating intelligent post-purchase experiences for ecommerce businesses. Their platform provides a range of services to enhance customer engagement and retention, from setting clear delivery expectations and proactive multi-channel messaging to seamless returns and exchanges. Narvar's solutions are designed to build loyalty by personalizing the consumer journey and optimizing reverse logistics, ultimately converting and retaining customers while increasing revenue and reducing costs. The company boasts a powerful network and integrations with popular platforms like Shopify, Zendesk, and Salesforce, and supports over 2,000 retailers globally. Narvar's services cater to a variety of industries including apparel, electronics, and beauty, providing exceptional post-purchase experiences through actionable insights and data-driven interactions across their ecosystem.
Project Manager
Job not on LinkedIn
🔥 0 minutes ago
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Narvar
201 - 500 employees
Founded 2012
📦 Logistics
📣 Marketing
💼 Consulting
💰 $30M Series C on 2018-08
Logistics • Marketing • Consulting
Narvar is a company that specializes in creating intelligent post-purchase experiences for ecommerce businesses. Their platform provides a range of services to enhance customer engagement and retention, from setting clear delivery expectations and proactive multi-channel messaging to seamless returns and exchanges. Narvar's solutions are designed to build loyalty by personalizing the consumer journey and optimizing reverse logistics, ultimately converting and retaining customers while increasing revenue and reducing costs. The company boasts a powerful network and integrations with popular platforms like Shopify, Zendesk, and Salesforce, and supports over 2,000 retailers globally. Narvar's services cater to a variety of industries including apparel, electronics, and beauty, providing exceptional post-purchase experiences through actionable insights and data-driven interactions across their ecosystem.
📋 Description
• Manage customer implementation projects end-to-end from kickoff through post-go-live, tracking progress, risks, and milestones • Collaborate with Customer Engineers and internal stakeholders to deliver projects on time and to a high standard • Serve as the primary customer contact throughout implementation • Facilitate technical discussions and translate customer requirements into implementation plans • Support scope changes, timeline management, and issue resolution • Maintain accurate project documentation, timelines, and stakeholder communications • Identify risks and dependencies and implement mitigation plans • Participate in post-go-live handoff and knowledge-sharing sessions
🎯 Requirements
• 5 plus years of experience in client-facing project management, onboarding, or technical implementation • Bachelor’s degree or equivalent experience • Experience in a SaaS environment is preferred • Familiarity with e-commerce platforms, retail systems, or logistics technology is a plus • Strong organizational skills and ability to manage multiple projects simultaneously • Excellent communication with technical and non-technical stakeholders • Proactive problem-solving mindset • Cross-functional experience with technical and customer-facing teams • Comfort discussing basic technical concepts such as APIs, data mapping, and JSON • High accountability, adaptability, and curiosity • Experience with Salesforce, Jira, Rocketlane, or similar tools is a plus • CAPM or similar certification is a plus
🏖️ Benefits
• Annual bonus • Equity • Benefits • Professional wins, baby showers, birthday parties, and other celebrations
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