Associate Director – Speaker Programs

🕒 4 days ago

🇺🇸 United States – Remote

💵 $139.2k - $174k / year

⏰ Full Time

🟠 Senior

👔 Director

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Natera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

Healthcare • Biotechnology • Healthcare Insurance

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

📋 Description

• Lead the development, management, and continuous improvement of Natera's enterprise-wide peer-to-peer education and speaker program strategy. • Establish governance frameworks, operating models, and standardized processes that support scalable and compliant program execution across all business units. • Develop and maintain program policies, SOPs, training materials, playbooks, and operational documentation. • Ensure consistent program standards while supporting the unique needs of individual product lines and disease states. • Serve as the internal subject matter expert on speaker program best practices, operations, and compliance. • Oversee the end-to-end speaker lifecycle, including nomination, vetting, onboarding, contracting, credentialing, training, annual recertification, and performance management. • Partner with commercial and medical stakeholders to identify, develop, and maintain a high-performing physician speaker faculty. • Manage speaker profiles, engagement history, utilization metrics, training records, and program participation. • Serve as a primary point of contact for speaker-related inquiries and issue resolution. • Partner closely with Compliance and Legal teams to ensure adherence to all applicable healthcare regulations, company policies, and industry standards. • Manage processes related to fair market value (FMV) assessments, HCP contracting, documentation requirements, and audit readiness. • Oversee honoraria, expense reimbursement, and payment workflows in partnership with Finance and Accounts Payable. • Ensure all program activities meet regulatory, compliance, and documentation requirements. • Design, implement, and continuously improve operational processes that support speaker program execution at scale. • Develop efficient workflows that streamline program requests, approvals, scheduling, contracting, event execution, reimbursement, and reporting. • Create scalable systems and tools that improve efficiency, consistency, compliance, and stakeholder experience. • Ensure seamless coordination across Marketing, Medical Affairs, Sales, Compliance, Legal, Finance, and field teams. • Identify opportunities to optimize program quality, reduce administrative burden, and enhance operational effectiveness. • Serve as the primary operational partner for field sales and marketing teams. • Develop processes, tools, resources, and training that enable effective utilization of speaker programs in the field. • Provide guidance on program policies, speaker engagement, event execution, and compliance requirements. • Partner with commercial leadership to align educational programming with strategic business priorities. • Foster strong relationships with physician speakers and internal stakeholders to ensure a best-in-class experience. • Define and track key performance indicators across all speaker and peer-to-peer education programs. • Develop dashboards and reporting frameworks that provide visibility into program activity, speaker utilization, field engagement, budget performance, and operational effectiveness. • Analyze program outcomes and identify opportunities for optimization and growth. • Deliver regular reporting, business reviews, and strategic recommendations to senior leadership.

🎯 Requirements

• Bachelor's degree required. • 7+ years of experience in speaker bureau management, peer-to-peer education, medical education, HCP engagement, commercial operations, or related functions within diagnostics, biotechnology, pharmaceutical, or medical device organizations. • Demonstrated experience managing healthcare professional speaker programs at scale. • Strong understanding of healthcare compliance requirements, including FMV and HCP contracting practices. • Proven experience developing operational processes, SOPs, governance models, and scalable program infrastructure. • Exceptional project management and organizational skills with the ability to manage multiple stakeholders, priorities, and timelines. • Strong analytical capabilities with experience developing KPIs, dashboards, and executive-level reporting. • Excellent communication and relationship-management skills with experience working with physician thought leaders and cross-functional teams.

🏖️ Benefits

• Annual performance incentive bonus • Long-term equity awards • Comprehensive health benefits (medical, dental, vision) • 401(k) with company match • Generous paid time off and company holidays • Additional wellness and work-life benefits