Staffing Associate

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November 7

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Nava

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Government • B2B • SaaS

Nava is a public benefit corporation focused on making government services simple, effective, and accessible to all. Since 2015, Nava has partnered with federal, state, and local government agencies to tackle significant technology challenges and modernize service delivery. The company emphasizes human-centered design, developing flexible and resilient services that meet the needs of beneficiaries and government staff. Nava's work includes modernizing IT operations, enhancing digital experiences, and deploying AI-driven tools to connect people with public benefits.

201 - 500 employees

Founded 2015

🏛️ Government

🤝 B2B

☁️ SaaS

📋 Description

• Overseeing the full process of getting roles created, posted, and staffed • Ensuring accuracy of all open role details entered into the staffing system of record, keeping hiring managers informed of progress • Working with program management to understand project staffing needs and take actions to staff accordingly (reviewing financial and contractual constraints, understanding the skill sets needed, etc) • Maintaining accurate records of staffing cliffs, current allocations, open roles, and staffing progress on those roles. • Collaborating with Delivery Operations counterpart to assist with managing Nava’s bench operations • Proactively spotting forecasted bench time for staff and work with the practice leads to ensure teammates are identified for upcoming opportunities • Implementation and documentation of new Staffing Management tools, infrastructure, and processes to improve the Staffing lifecycle • Communicating with external teaming partners and Protegee companies about staffing opportunities, and maintaining external-view records • Identifying hard-to-fill project roles and taking proactive actions to fill these roles in a timely manner, oftentimes working collaboratively with Talent Acquisition and other internal programs • Supporting practices (Project, Engineering, Product, Design, Program), Business Development, and People Operations in staffing decisions as needed • Creating and presenting reports on Staffing for upper management • Ensuring all Nava employees assigned to roles are compliant with relevant contract requirements and that all projects have contract leads assigned • Performing compliance checks and Authority to Hire (ATH) activities for all hired and subcontracted staff Ensuring all employee “Skills” data is kept accurate in the staffing system of record • Performing administrative and clerical tasks to support Nava’s staffing, such as entering staffing metrics into the company tracking systems and sending out surveys on a regular cadence • Other duties as required

🎯 Requirements

• Experience working in staffing or operations roles at a professional services organization • Experience supporting software delivery teams in an operational role • Excellent written and real-time communication skills, with the ability to work harmoniously with others and communicate empathetically across many groups of people in a clear, concise manner • Ability to build and form strong relationships with both internal teams and external vendors • An adaptive, proactive, empathetic, tenacious, and positive mindset • Highly organized, resourceful, reliable, and detail oriented approach • A critical thinker with a problem-solving mind