Field Service Technician I

🕒 September 2

🇨🇦 Canada – Remote

💵 $22 - $24 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

👻 Ghost score 4%

infoinfo

🗣️🇫🇷 French Required

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Logo of NCR Corporation

NCR Corporation

10,000+ employees

Founded 1884

💼 Consulting

🍽️ Food & Beverage

🏨 Hospitality

💰 $820M Post-IPO Equity on 2015-11

Consulting • Food & Beverage • Hospitality

NCR Corporation has evolved into two distinct companies: NCR Voyix and NCR Atleos. NCR Voyix provides digital commerce solutions tailored for retailers and restaurants on a global scale, enhancing their sales and customer interaction capabilities. In contrast, NCR Atleos focuses on expanding financial access by transitioning transactions to self-service channels and empowering financial institutions and retailers with its extensive ATM network. Together, these entities continue to build on NCR's legacy of facilitating insights, connections, and experiences across various commerce and financial landscapes.

📋 Description

• Perform installations, maintenance, and service calls at customer sites promptly and efficiently • Maintain electromechanical equipment, such as self-checkout systems, within an assigned territory • Carry out maintenance, repair, preventive maintenance (PM), and system refurbishment work • Organize and prioritize customer requests • Take proactive action before issues arise • Communicate with customers in an open, helpful, and professional manner • Act as an ambassador for the NCR Voyix brand

🎯 Requirements

• Reside locally within the assigned geographic area • Authorized to travel to the United States • At least 18 years of age • Hold a valid driver’s license and maintain a driving record that meets NCR Voyix fleet requirements • Computer skills, basic knowledge of electronics, and familiarity with certain hardware and operating systems • Ability to perform the essential functions of the role, with or without reasonable accommodation • Ability to travel for extended periods, including driving several hours per day • Rotating shifts and weekends • Flexible schedule—rotating shifts within established teams, including morning, afternoon, and evening start times, as well as some holidays • Ability to carry and lift tools, parts, and equipment weighing up to 75 lb. unassisted and up to 150 lb. with assistance • Ability to bend, squat, walk, stand, sit, reach, perform manual tasks, and repeatedly grip and handle objects of various sizes • Knowledge of high-capacity servers, mainframes, and imaging software (an asset, but not required) • A+, CompTIA, or N+ certifications (an asset, but not required) • One year or more of relevant experience (an asset, but not required)

🏖️ Benefits

• Overtime paid at time and a half • 7 paid statutory holidays and 6 paid floating holidays • Paid vacation—up to 80 hours in the first year • Registered Retirement Savings Plan (RRSP) and pension plan • Company-provided vehicle for business use only • Virtual and classroom training • Dedicated trainers, mentors, and coaches • Learning community and skills development opportunities

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