Quality Assurance Analyst I

🕒 July 21

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Neumo

1001 - 5000 employees

🏛️ Government

☁️ SaaS

Government • SaaS

Neumo is a leading government automation and cloud software platform that powers transactions and interactions between government agencies and the communities they serve. Neumo offers a unified SaaS platform and specialized products for revenue and tax compliance, payments and revenue management, DMV self-service kiosks, court and justice solutions, land and vital records, ID verification, eSignatures, reporting/analytics, and IT managed services. Trusted by 4,500+ state and local agencies across North America, Neumo processes hundreds of millions of transactions and helps agencies collect and manage public revenue and services.

📋 Description

• Generate test documentation, perform end-to-end testing, and build and execute automated test cases • Translate business requirements and processes into technical requirements and configuration settings specific to software application solutions • Identify and assess risks to programs or projects, recommend risk mitigation strategies, and implement risk reduction plans • Create test strategies that ensure solutions meet standards of functionality, performance, and reliability • Collaborate with team leads and engineering resources to strategize on the testing approach • Execute end-to-end testing efficiently and according to set deadlines • Support and complete test orchestration which will require problem-solving using analysis, experience, and decision-making • Record, log, and track defects in the system and coordinate resolutions with the development team and functional leads • Assess test results to quickly identify and document any defects or undesirable results • Direct projects from a quality assurance perspective, keeping the end user in mind • Independently own a workstream/product line, reviewing and testing related activities throughout the full life cycle of the project • Participate in daily engineering meetings to inform teammates and management of status • Assist the in-house support team with product defect exploration, as needed, including high-level technical assistance and escalations to end-users and internal staff • Troubleshoot and analyze technical issues related to software applications, reports, data, etc.

🎯 Requirements

• Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or equivalent education or work experience • 2-5 years of experience in a QA role, including: • Experience with system/integration/user acceptance testing • Experience with testing plans, documentation, process, and testing execution on multiple development deliverables • Experience with at least two years of SQL/relevant database experience • Experience with traditional Scrum, Agile, and Waterfall methodologies • Experience with at least one of the following programming languages: C#, Java, Python • Experience with test automation using Selenium

🏖️ Benefits

• Neumo offers a competitive benefits and compensation package

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