Forward Deployed Engineer, AI – Agentforce

🔥 18 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 AI Engineer

👻 Ghost score 18%

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Logo of NeuraFlash

NeuraFlash

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Join the specialized AI acceleration team to deliver client-facing Agentforce-powered engagements • Partner with organizations evaluating Agentforce alongside other AI architectures through competitive bake-offs • Rapidly engineer functional proof-of-value prototypes • Architect innovative art-of-the-possible demonstrations of agentic solutions • Lead and own technical design, continuous tuning, and direct customer interactions • Rapidly construct agentic solutions in client environments, including subagents, deterministic guardrails, dynamic actions, and foundational data models • Lead recurring technical client engagements and incorporate real-time feedback • Connect technical delivery to business metrics such as deflection, handle duration, operational expenses, and user sentiment • Identify delivery bottlenecks, integration constraints, architecture limits, and stakeholder misalignment • Perform real-time troubleshooting and optimization of dialogue flows, execution bugs, and system logic issues • Deliver live interactive demonstrations of complex Agentforce solutions • Convert client implementation insights into reusable solution accelerators, demonstration assets, and internal knowledge bases

🎯 Requirements

• 4+ years executing technical solutions, consulting, or solution engineering in client-facing environments • Direct engagement with key stakeholders during critical decision moments • 2+ years hands-on experience building with Agentforce, Service Cloud, or comparable agentic AI architectures • Active Salesforce accreditations, including Agentforce Specialist, Platform Developer I, or System Administrator credentials • Ability to perform rapid prototyping and real-time troubleshooting • Ability to analyze Flows, Apex, or agent execution traces • Strong grasp of enterprise architectural principles, including integration patterns, data models, and platform boundaries • Skill in translating complex technical trade-offs into executive-level business impact • Commitment to leveraging modern AI tooling, including platforms like Claude • Comfort operating within rapid, evolving environments under condensed timelines

🏖️ Benefits

• Remote and in-person work options • Flexible working arrangements • Up to 25% travel opportunity for certain roles • Company town halls and meetings • Team celebrations and social events

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