Functional Lead, AI – Agentforce Delivery

🔥 15 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🤖 AI Engineer

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Manage overall delivery of Agentforce and AI implementation projects, particularly projects leveraging NeuraFlash products and solution accelerators • Act as functional lead, overseeing and shaping the overall solution and managing day-to-day work and customer relationships • Guide customers and the NeuraFlash team in defining use cases and business outcomes • Transition customers from sales to project delivery by reviewing SOWs and partner-funding POs, defining project roles and responsibilities, and facilitating kickoff and client onboarding • Plan, monitor, and manage project financials, scope, and schedule • Serve as the primary day-to-day client contact • Facilitate or co-lead regular status meetings with project teams, sponsors, and stakeholders • Manage NeuraFlash project team members delivering the solution • Report documented and measured outcomes for live solutions before project closeout • Stay informed on internal initiatives, products, and solutions to foster innovation and project efficiencies

🎯 Requirements

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platforms across all phases of project delivery • Outstanding verbal and written communication skills to audiences of all levels • Experience working in a professional services/consulting environment • Experience leading delivery as a project manager or scrum leader • Experience with estimation/sizing and SOW/Change Order contracting • Certified Salesforce Admin certification plus Sales Cloud or Service Cloud Consultant certification • Demonstrated track record of writing SOWs and Change Requests and managing scope

🏖️ Benefits

• Remote work options • Flexible working arrangements • Anticipated travel commitment of up to 25% for certain roles • Company town halls and meetings • Team celebrations and social events