Salesforce Consultant – Change Management

🕒 April 14

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐🧑‍💼 Salesforce Consultant

👻 Ghost score 63%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Develop change strategies enabling successful digital and organizational transformations and cloud-based technology implementations • Serve as a change management thought leader and champion across customer projects and practices • Collaborate strategically with customers to determine user adoption approaches • Train customers on built solutions and organizational change implementation • Work with superusers to incorporate user feedback into implementations • Acquire new technical expertise and understand Salesforce features and major launches • Train and mentor the internal team as required • Understand clients’ cultures, business strategies, and organizational change opportunities and challenges • Apply change methodologies and psychological factors influencing behavioral change • Build relationships with clients, internal teams, and consulting partners • Serve as the organizational change management expert across program strategy, change design and execution, stakeholder engagement, organizational readiness, leadership alignment, communications and training, project management, business process design, sustainment, and measurement • Support the growing practice by identifying opportunities, building client relationships, and developing internal infrastructure and best practices

🎯 Requirements

• Bachelor’s Degree or equivalent combination of education and experience • Experience in general management/software consulting preferred • Experience delivering change management work, including change assessments, job/role design, stakeholder engagement, organizational readiness, leadership alignment, change impact analysis, education, communications, training, user adoption, change measurements, and sustainment • Experience conducting business interviews and leading client workshops • Ability to thrive in technical environments, especially Salesforce product implementations • Experience with change management tools, templates, techniques, or frameworks • Excellent communication, leadership, and presentation skills • 4+ years of experience in consulting, business technology, or a functional domain • Strong technology background with working knowledge of Google Suite, Chatter, Quip, Smartsheet, and Slack preferred • Salesforce.com organization and product knowledge preferred • Experience with Salesforce Service Cloud, Sales Cloud, Contact Centers, Field Service, Salesforce CPQ, and/or Tableau a plus

🏖️ Benefits

• Remote work options • Flexible working arrangements • Company town halls and meetings with executive leadership • Team celebrations and social events • Anticipated travel commitment of up to 25% for certain roles