Salesforce Project Manager

Job not on LinkedIn

đŸ”„ 11 minutes ago

🇹🇩 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ‘·â€â™€ïž Project Manager

đŸ‘» Ghost score 17%

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Logo of NeuraFlash

NeuraFlash

201 - 500 employees

đŸ’Œ Consulting

🏭 Manufacturing

📣 Marketing

Consulting ‱ Manufacturing ‱ Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

‱ Manage projects for Mid-Market and Enterprise customers by providing day-to-day leadership ‱ Analyze customer requirements, develop designs, and implement cloud-based Salesforce solutions ‱ Monitor and manage project financials, scope, and schedule ‱ Drive implementation of high-quality AI and digital service solutions ‱ Serve as the primary day-to-day client contact and manage operational project aspects ‱ Facilitate or co-lead regular status meetings with project teams, sponsors, and stakeholders ‱ Lead Outcomes and Business Objectives sessions, define success metrics and measurable goals, and track progress ‱ Support requirements ownership and ensure requirements are captured, groomed, and traceable through delivery ‱ Own user story creation and lead grooming sessions with the Solution Architect ‱ Assist with client presentations during requirements, design, pilot, and user acceptance testing sessions ‱ Facilitate and support UAT, including test planning, defect tracking, and resolution ‱ Coordinate end-user training logistics and contribute to training materials ‱ Plan, initiate, and manage B2B CRM and AI software projects ‱ Coordinate with Solution and Technical Architects to incorporate requirements into design specifications ‱ Act as Agile Scrum Master and guide the SDLC process for systems and product delivery

🎯 Requirements

‱ 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform ‱ Experience working in a professional services/consulting environment ‱ Experience applying Agile approaches to project management ‱ Experience with salesforce.com as a project manager or scrum leader ‱ Experience with estimation/sizing and SOW/Change Order contracting ‱ Demonstrated experience facilitating requirements sessions, writing or grooming user stories, and presenting functional content directly to client stakeholders ‱ Salesforce or AI delivery/solution experience overseeing blueprint and implementation projects on the platform ‱ Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications ‱ Preferred hybrid skillset with backgrounds similar to Solution Architect, Product Owner, Functional/Technical Consultant, or Business Analyst ‱ Strong presentation and communication skills ‱ Ability to work cohesively within a team and/or effectively as an individual ‱ Bachelor's Degree in Business, Engineering, Information Technology or Management (preferred) ‱ Professional and confident approach focused on customer success

đŸ–ïž Benefits

‱ Remote work options ‱ Flexible working arrangements ‱ Anticipated travel commitment of up to 25% for certain roles ‱ Opportunity to work from NeuraFlash headquarters, regional hubs, or remotely ‱ Company town halls and meetings for employee feedback ‱ Team celebrations and social events

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