
BPO • eCommerce
Newstel Worldwide is a leading provider of multilingual customer service solutions, headquartered in Hamburg, Germany, with additional contact centers in Glasgow, Manila, and Istanbul. Founded in 2015, Newstel specializes in offering 24/7 customer support and Business Process Outsourcing (BPO) services, predominantly for the eCommerce sector. Combining advanced technology with highly trained personnel, they deliver efficient customer service while managing rapid scalability to adapt to client sales volumes. Newstel focuses on enhancing customer lifetime value through cross-selling and upselling opportunities and utilizes a pay-as-you-go pricing model. Their global team of 200+ native speakers is dedicated to maintaining high-quality standards across 12 languages, providing seamless omnichannel support to clients across 95 countries.
51 - 200 employees
Founded 2015
🛍️ eCommerce
3 days ago
Customer Service Agent role at Newstel handling customer inquiries in German via various channels. Fully remote position based in Turkey, focusing on enhancing customer experience.
🗣️🇩🇪 German Required
November 26
Customer Service Associate role supporting clients via phone, chat, and email. Assisting with inquiries, troubleshooting, and maintaining customer records.
October 8
Join Newstel's virtual customer service team to support global e-commerce clients in English and Dutch. Deliver exceptional service through various communication channels while working remotely from Türkiye.
🗣️🇳🇱 Dutch Required
October 2
Customer Service Associate supporting client accounts through phone, chat, and email. Flexible work opportunities including project-based, permanent, part-time, or full-time roles.
September 29
Provide German customer support for Newstel via email, chat, social media and phone; resolve inquiries, manage orders, and share feedback for process improvement.
🗣️🇩🇪 German Required
September 20
Dutch-English customer service agent at Newstel supporting a global client via phone, email, chat, and social media. Remote Philippines role on UK business hours.
🗣️🇳🇱 Dutch Required