NICE
5001 - 10000 employees
Founded 1991
âď¸ SaaS
đ¤ Artificial Intelligence
đĄ Telecommunications
SaaS ⢠Artificial Intelligence ⢠Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
Manager, Solutions Sales
đ June 5
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NICE
5001 - 10000 employees
Founded 1991
âď¸ SaaS
đ¤ Artificial Intelligence
đĄ Telecommunications
SaaS ⢠Artificial Intelligence ⢠Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
đ Description
⢠Lead, coach, and develop a high-performing team of AML Solutions Sales Executives across the Americas region. ⢠Drive regional AML business performance, including pipeline growth, strategic opportunity management, and bookings attainment. ⢠Enable the team with scalable, value-based sales methodologies, competitive positioning, and industry expertise. ⢠Partner with Sales Leadership to define and execute AML go-to-market strategies and regional sales initiatives. ⢠Act as a senior escalation point and executive sponsor for strategic customer engagements and high-priority opportunities. ⢠Collaborate with Product, Services, Marketing, and Industry SMEs to identify market trends, customer needs, and new solution opportunities. ⢠Ensure the team effectively positions Actimize solutions against competitors while aligning offerings to customer business outcomes. ⢠Support complex sales cycles through deal strategy, executive presentations, proposal reviews, and customer relationship management. ⢠Develop operational rigor around forecasting, pipeline inspection, opportunity progression, and sales execution consistency. ⢠Foster a culture of accountability, collaboration, continuous learning, and customer-centricity across the team. ⢠Provide leadership visibility into market dynamics, competitive intelligence, customer feedback, and regional business performance.
đŻ Requirements
⢠10+ years of experience in Financial Crime/AML within a Financial Institution, Software Vendor, or industry consulting organization. ⢠5+ years of leadership or management experience within enterprise software sales, solutions sales, presales, or related customer-facing functions. ⢠Proven experience leading teams responsible for selling complex enterprise software solutions and services. ⢠Strong understanding of AML, Fraud, Compliance, or Financial Crime solutions within banking, brokerage, payments, or insurance industries. ⢠Experience managing long and complex enterprise sales cycles with multiple stakeholders and executive buyers. ⢠Strong ability to coach teams on value-based selling, strategic account management, and competitive positioning. ⢠Demonstrated success driving pipeline growth, bookings attainment, and regional sales performance. ⢠Excellent communication, presentation, negotiation, and executive engagement skills. ⢠Experience partnering cross-functionally with Product, Services, Marketing, and Sales Leadership teams. ⢠Familiarity with enterprise contract negotiations and revenue recognition concepts. ⢠Highly proactive, collaborative, and customer-focused leadership style.
đď¸ Benefits
⢠Join an ever-growing, market disrupting, global company ⢠Work in a fast-paced, collaborative, and creative environment ⢠Endless internal career opportunities across multiple roles, disciplines, domains, and locations
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