NICE
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
Partner Value Solution Engineer
🕒 May 29
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
NICE
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
📋 Description
• Serve as the expert technical bridge between NiCE and its partners • Equip partners with the knowledge, tools, and assets needed to create differentiated customer outcomes • Act as a trusted technical go-to-market advisor, guiding partners from supported consumers of NiCE technology into self-sufficient, high-performing advocates • Own partner readiness across NiCE's AI portfolio • Equip partners with the skills and knowledge to translate customer business problems into concrete AI solution designs
🎯 Requirements
• Experience with AI, conversational AI, virtual agents, agent assist, or automation in CX/contact center environments • The ability to translate business outcomes into AI use cases and success criteria • Working knowledge of LLMs, generative AI, AI orchestration, integrations, and responsible AI principles; and experience supporting AI PoVs, pilots, or customer validation motions.
🏖️ Benefits
• Join an ever-growing, market disrupting, global company • Fast-paced, collaborative, and creative environment • Opportunity to learn and grow • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
Apply NowSimilar Jobs
🕒 May 29
Solutions Architect driving AI infrastructure sales for a YC-backed startup. Delivering technical expertise to enterprise engineering teams and managing a fast sales cycle.
🕒 May 29
Senior Value Engineering Consultant role focusing on quantifying tech investment decisions through NetApp solutions. Partnering with customers to shape financial and strategic outcomes.
🇺🇸 United States – Remote
💵 $223.6k - $289.3k / year
💰 Venture Round on 1994-01
⏰ Full Time
🟠 Senior
🔴 Lead
💻 Solutions Engineer
🦅 H1B Visa Sponsor
🕒 May 29
Solutions Engineer specializing in data engineering and AI at Databricks. Collaborating with teams to build architectures and assist customers with data solutions.
🇺🇸 United States – Remote
💵 $152.3k - $209.4k / year
💰 $1.6G Series H on 2021-08
⏰ Full Time
🟠 Senior
💻 Solutions Engineer
🦅 H1B Visa Sponsor
🕒 May 29
Solutions Architect specializing in Platform, Cloud Infrastructure and Security at SunnyData. Engage with clients and design scalable data infrastructures meeting security and compliance requirements.
🕒 May 29
Clinical Solutions Engineer shaping nursing expertise in Teton's US Customer Success team. Collaborate with CSMs, sales, and product teams to deliver clinical integrity and regulatory compliance.
