Enterprise Solutions Engineer, EMEA Channel

🕒 August 21

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NinjaOne

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne is an automated, cloud-native endpoint management platform that provides remote monitoring and management (RMM), patch management, mobile device management (MDM), backup, remote access, and unified reporting for MSPs and IT departments. The SaaS product uses a single lightweight agent and centralized console to manage Windows, macOS, Linux, servers, VMs, and mobile devices, and includes security-focused features (autonomous patching, encrypted backups, FedRAMP and SOC compliance) and integrations and APIs to streamline IT operations and automate workflows.

📋 Description

• Own the full pre-sales technical experience for Enterprise Partners, Channel, MSPs, and Customers • Deliver product demonstrations, architecture design, and key customer engagements to drive deal success • Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums • Support technical content review and alignment within RFPs and RFIs • Partner with Training and Customer Success teams to accelerate time-to-value and long-term adoption • Serve as a strategic link between Sales and Product by surfacing feedback, identifying feature gaps, and influencing roadmap direction • Build and maintain reusable technical assets, including lab environments, demo flows, battlecards, and scripts • Collaborate with Account Executives and Sales Leadership to drive growth and align technical value with business goals • Help shape the Enterprise SE function as a founding team member through playbooks, processes, and cross-functional alignment • Travel approximately 50% for strategic customer meetings, industry events, and team collaboration

🎯 Requirements

• Proficiency in Windows environments, including registry, services, and performance troubleshooting • Familiarity with Linux/macOS systems and basic command-line troubleshooting • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections • Hands-on experience with ITSM platforms and endpoint lifecycle management • Scripting experience in PowerShell, Bash, and/or VBScript preferred • Comfortable navigating complex IT ecosystems and integrating with existing infrastructure • Experience with Salesforce, Jira, Highspot, or equivalent systems required • 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers • Deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms • Technical background such as TAM, Support, or Systems Engineer • Strong communication skills and executive presence • Ability to tailor messaging for admins, architects, and senior business stakeholders • Understanding of how IT teams evaluate, implement, and scale solutions • Knowledge of legacy platform limitations and unified, modern alternatives • High emotional intelligence, technical credibility, and customer-first mindset • Ability to operate well in ambiguity and scale people, processes, and tools • Bachelor’s degree preferred but not required • Technical certifications such as CISSP, Security+, or cloud architecture are a plus • Fluent English required • Additional fluent German or French is a plus • Not eligible for Visa sponsorship

🏖️ Benefits

• Flexible working hours with remote office options • AXA Private Medical Insurance (PMI) • Gym membership discount • Employee Assistance Programme (EAP) • Second Opinion Service • Working Body Service • Canada Life Benefit • Group Income Protection • WeCare virtual services • Lifeworks App with discounts and cashback • Professional and personal development opportunities • Renowned training platform • Competitive compensation • Collaboration with a curious, kind, international and intercultural workforce